Justiniano Velazco
Orlando,FL
Summary
Determined individual eager to apply customer service and organizational skills. Meticulous with sharp eye for cleanliness and orderliness. Strong work ethic and excitement to create warm and welcoming environment for movie-goers. Responsible Usher bringing expertise in [Type] events and [Number] years of related experience in customer-service oriented roles. Eager to apply relationship building and communication skills to new role at [Company]. Hardworking Usher focused on maximizing team productivity and customer satisfaction. Quality- and service-minded professional leveraging [Number] years' experience in the field. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Lobby Attendant
Marriott International, Inc.
11.2023 - Current
- Greeted customers with smile and provided friendly, knowledgeable service.
- Monitored guests for compliance with safety and security protocols, raising any issue with security.
- Prepared reports on daily activities and sales to provide management with relevant information.
- Monitored lobby activity and reported any suspicious behavior to hotel security, maintaining a safe environment for all visitors.
- Handled complaints from guests in a professional manner, working with management when necessary to resolve issues and maintain customer satisfaction.
Handyman Helper
Sands Usa Building Service
06.2021 - Current
- Wrote and revised maintenance procedures.
- Streamlined workflow processes through proper tool organization, enabling faster task completion without sacrificing quality standards.
- Re-caulked and sealed windows doors and siding to prevent drafts and air leaks and minimize energy costs.
- Completed repair jobs to restore functionality to electric and plumbing systems.
- Performed basic electrical work and plumbing repairs such as installing new toilets, removing electrical wires, unclogging drains, and maintaining gutters.
- Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
- Provided versatile assistance across various tasks such as carpentry, plumbing, painting, and light fixture installation.
- Ensured project deadlines were met with punctuality, dedication, and commitment to quality workmanship.
- Operated variety of power tools and hand tools.
- Followed safety protocols on job sites.
Education
Bachelor of Science - Mechanical Engineering
ULA Merida
Merida Merida Venezuela02.1993
High School Diploma -
UNITUFECO
San Juan De Colon Tachira Venezuela09.1980
Skills
- Local Attraction Information
- Guest Relations
- Public Speaking
- POS inventory system operation
- Preventive Maintenance
- Facility Cleaning
- Facility Maintenance
- Restroom Inspection
- Equipment Inspection
- Emergency Response
- Project Planning
Languages
Spanish
Native or Bilingual
Timeline
Lobby Attendant
Marriott International, Inc.
11.2023 - Current
Handyman Helper
Sands Usa Building Service
06.2021 - Current
Bachelor of Science - Mechanical Engineering
ULA Merida
High School Diploma -
UNITUFECO
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