Justo Andres Rodriguez
Lubbock,TX
Summary
Dynamic sales associate with proven success at Border States Electric, excelling in customer service and achieving monthly sales targets. Skilled in inventory control and problem-solving, I foster strong customer relationships that drive repeat business and enhance satisfaction. Committed to teamwork and delivering exceptional results in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Sales Associate
Border States Electric
01.2022 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
Fiber Optic Technician
K&S Electric
11.2021 - 01.2022
- Upheld quality standards in all completed work by strictly following established procedures for handling delicate components such as optical fibers, connectors, and hardware devices.
- Performed troubleshooting and equipment testing to identify and correct problems end to end and network-wide.
- Installed and maintained fiber optic systems to ensure high-speed internet access for thousands of users.
- Streamlined fiber optic installation processes, significantly reducing project completion times.
Sales Associate
Energy Electric
03.2017 - 06.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Delivered Merchandise to customer locations
Education
GED -
Hobbs High School
Hobbs, NM05-1995
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Excellent people skills
- Reliable and punctual
- Exceptional customer service
- Stocking and receiving
- Store opening and closing
- Product sales
- Inventory control
- Order processing
- Exceeds sales goals
Languages
Spanish
Full Professional
Timeline
Sales Associate
Border States Electric
01.2022 - Current
Fiber Optic Technician
K&S Electric
11.2021 - 01.2022
Sales Associate
Energy Electric
03.2017 - 06.2020
GED -
Hobbs High School
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