Justyce Rulison
Tallahassee,FL
Summary
Customer service skills help meet the demands of busy hours on the job. Friendly and willing to interact with guests of all ages to create enjoyable experiences and relationships with guests. Strong leader, problem-solver, cash handling experience, dedicated, independent decision-making skills, organized and dependable are a few skills. Successful at managing multiple priorities with a positive attitude. Very hardworking and passionate job seeker with strong skills eager to fill out any position given and ready to help achieve company goals.
Overview
5
5
years of professional experience
Work History
Expo, Cashier, Case Worker
Walts Fish Market And Restaurant
10.2022 - Current
- Communicated food orders to chefs to execute priorities and special requests.
- Delivered food orders from kitchen to customers' tables.
- Assisted wait staff with table setting by fetching and placing tableware, eating utensils and napkins.
- Served food at proper temperature to meet safety standards.
- Provided exceptional customer service to all guests and escalated concerns where needed.
- Set up event facilities and equipment, cleaned areas, and organized supplies.
- Answered customers' questions, recommended items, and recorded order information.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Sales Associate
Shore
09.2021 - 08.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Customer Service Representative
Carousels
10.2018 - 01.2020
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Maintained up-to-date knowledge of product and service changes.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Enhanced productivity levels by anticipating needs and delivering outstanding support.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
Education
Associate of Arts - Interior Design
Tallahassee Community College
Tallahassee, FL05.2028
High School Diploma -
Riverview High School
Sarasota, FL05.2022
Skills
- Customer Relations
- Retail Sales Customer Service
- Credit Card Transaction Processing
- Problem-Solving Ability
- Safety Policies and Procedures
- Business Operations
- Team Development
- Customer Relationship Management
- POS Systems Expertise
- Customer Service
- Critical Thinking
- Employee Motivation
- Telephone Etiquette
References
- James St John Owner on Speed King Sign
Cell phone (941) 682-1506
Work phone (941) 772-7446
- Chelsea Kolenda General Manager of The Sarasota Modern a tribute portfolio property, with Marriott
Cell phone (978) 518-0224
Work phone (941) 906-1290
- Amanda Stilwell Girl scouts leader
Cell Phone (941) 527-2743
- Kyle Bauer Manager at Walt's Fish Market, Restaurant
Cell phone (954) 554-8446
Work phone (941) 921-4605
Timeline
Expo, Cashier, Case Worker
Walts Fish Market And Restaurant
10.2022 - Current
Sales Associate
Shore
09.2021 - 08.2022
Customer Service Representative
Carousels
10.2018 - 01.2020
Associate of Arts - Interior Design
Tallahassee Community College
High School Diploma -
Riverview High School
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