Summary
Overview
Work History
Education
Skills
Timeline
BusinessDevelopmentManager
Justyn Doyle

Justyn Doyle

Atlanta,GA

Summary

Father of Two Boys

Moved from Tulsa, OK to Atlanta, GA via 2016

Fluent in Spanish & Portuguese

Overview

12
12
years of professional experience

Work History

Customer Service Representative

Sertec
01.2023 - Current
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Machine Operator & Customer Service Rep

Sonoco Industries
03.2022 - 01.2023
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Complied with company and OSHA safety rules and regulations.
  • Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.

TOTE REPLENISHMENT TEAM LEAD

AMAZON
06.2020 - 03.2022
  • Organizing totes used to pick orders to ensure flow of work is not interrupted.

SHIPPING CLERK

LUXOTTICA
09.2016 - 06.2020
  • Logging product received from incoming shipments
  • Putting away product to be picked
  • Using an Rf scanner, lifts, and/or ladders to pick orders for packing
  • Promoted to machine operator for specialized packing department.

MACHINE OPERATOR

TULSACK
11.2012 - 09.2016
  • Setting up machines for normal print operations, size changes, and maintenance
  • Observed equipment so malfunctions could be detected
  • Inspecting bags for quality.

Education

ASSOCIATES OF DIGITAL MEDIA - Language Interpretation And Translation

TULSA COMMUNITY COLLEGE
Tulsa, OK
05.2016

HIGH SCHOOL DIPLOMA -

EDISON PREPARATORY HIGH SCHOOL
Tulsa, OK
05.2011

Skills

Customer Service

Timeline

Customer Service Representative

Sertec
01.2023 - Current

Machine Operator & Customer Service Rep

Sonoco Industries
03.2022 - 01.2023

TOTE REPLENISHMENT TEAM LEAD

AMAZON
06.2020 - 03.2022

SHIPPING CLERK

LUXOTTICA
09.2016 - 06.2020

MACHINE OPERATOR

TULSACK
11.2012 - 09.2016

ASSOCIATES OF DIGITAL MEDIA - Language Interpretation And Translation

TULSA COMMUNITY COLLEGE

HIGH SCHOOL DIPLOMA -

EDISON PREPARATORY HIGH SCHOOL

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Justyn Doyle