Justyn Doyle
Atlanta,GA
Summary
Father of Two Boys
Moved from Tulsa, OK to Atlanta, GA via 2016
Fluent in Spanish & Portuguese
Overview
12
12
years of professional experience
Work History
Customer Service Representative
Sertec
01.2023 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Machine Operator & Customer Service Rep
Sonoco Industries
03.2022 - 01.2023
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
TOTE REPLENISHMENT TEAM LEAD
AMAZON
06.2020 - 03.2022
- Organizing totes used to pick orders to ensure flow of work is not interrupted.
SHIPPING CLERK
LUXOTTICA
09.2016 - 06.2020
- Logging product received from incoming shipments
- Putting away product to be picked
- Using an Rf scanner, lifts, and/or ladders to pick orders for packing
- Promoted to machine operator for specialized packing department.
MACHINE OPERATOR
TULSACK
11.2012 - 09.2016
- Setting up machines for normal print operations, size changes, and maintenance
- Observed equipment so malfunctions could be detected
- Inspecting bags for quality.
Education
ASSOCIATES OF DIGITAL MEDIA - Language Interpretation And Translation
TULSA COMMUNITY COLLEGE
Tulsa, OK05.2016
HIGH SCHOOL DIPLOMA -
EDISON PREPARATORY HIGH SCHOOL
Tulsa, OK05.2011
Skills
Customer Service
Timeline
Customer Service Representative
Sertec
01.2023 - Current
Machine Operator & Customer Service Rep
Sonoco Industries
03.2022 - 01.2023
TOTE REPLENISHMENT TEAM LEAD
AMAZON
06.2020 - 03.2022
SHIPPING CLERK
LUXOTTICA
09.2016 - 06.2020
MACHINE OPERATOR
TULSACK
11.2012 - 09.2016
ASSOCIATES OF DIGITAL MEDIA - Language Interpretation And Translation
TULSA COMMUNITY COLLEGE
HIGH SCHOOL DIPLOMA -
EDISON PREPARATORY HIGH SCHOOL