Justyn Rojas Gomez
5360 Broadway, The Bronx,NY
Summary
Customer-focused banking professional with hands-on experience as an Associate Banker at Chase Bank. Known for building strong relationships with customers, handling transactions accurately, and supporting branch operations. Comfortable opening accounts, assisting customers with financial products, and ensuring ATM functionality and accuracy. Reliable, and committed to providing a positive banking experience.
Overview
5
5
years of professional experience
Work History
Associate Banker (AB-ME)
Chase Bank JP Morgan
03.2024 - Current
- Provide daily customer service by processing deposits, withdrawals, transfers, and payments with accuracy and efficiency
- Open new checking and savings accounts and guide customers through banking options that meet their financial needs
- Assist customers with credit card applications by clearly explaining product features, benefits, and application steps
- Support branch operations by loading, balancing, and settling ATMs to ensure accuracy and availability
- Work collaboratively with team members to maintain a smooth and efficient branch environment
Sales Associate
H&M
10.2021 - 02.2024
- Successfully worked in the men's department, which is all about providing excellent customer service.
- Identified and maximized sales opportunities.
- Making sure the customer has a positive shopping experience.
- Assisting in the training of new staff members.
- Worked to promote company’s vision and ensure a neat and attractive sales environment.
Crew Member
McDonalds
10.2020 - 07.2021
- Along with helping customers with their orders and making sure they were happy with their cuisine.
- Worked in other capacities, such as preparing and cooking food.
- Provided excellent customer service.
- Training of new employees and handled variety of tasks.
- Translating for customers who only spoke Spanish.
Education
High School Diploma - undefined
Gainesville High school
Gainesville05.2020
Skills
- Building long-term customer relationships
- Account servicing & maintenance
- Credit card applications
- Supporting branch sales and service goals
- Operational support (ATMs, cash handling)
LANGUAGES
English
Spanish
INTERESTS
Music, Working out, Learning new skills
Timeline
Associate Banker (AB-ME)
Chase Bank JP Morgan
03.2024 - Current
Sales Associate
H&M
10.2021 - 02.2024
Crew Member
McDonalds
10.2020 - 07.2021
High School Diploma - undefined
Gainesville High school