Shanime Williams
New Rochelle,NY
Summary
Detail-oriented Logistics Associate with expertise in inventory management and customer service. Proven ability to manage stock levels, resolve customer inquiries, and promote satisfaction through effective communication.
Overview
7
7
years of professional experience
Work History
Logistics Associate/Customer Service
Wine & Spirits Discount Warehouse
New Rochelle, New York
09.2024 - Current
- Managed inventory levels and organized stock in warehouse to ensure efficient operations.
- Documented daily shipping and receiving activities to maintain accurate records and support inventory management.
- Provided customer service support by responding to customer inquiries about order status and shipment details to enhance customer experience.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Logistics Associate
Finesaler
Mamaroneck, New York
08.2021 - 07.2024
- Inspected goods for quality and reported discrepancies to management.
- Prepared packages for shipping and determined most economical shipping methods.
- Maintained accurate records of all goods received and distributed in the warehouse.
Package Handler
FedEx Ground
Yonkers, New York
04.2019 - 07.2021
- Operated package scanning equipment to track shipments accurately.
- Collaborated with team members to enhance workflow efficiency.
- Assisted in training new employees on package handling processes.
- Worked flexible hours, including weekends and holidays, to meet business needs.
Skills
- Providing professionalional, friendly service
- Shipping logistics
- Customer service
- Resolving problems
- Providing professional, friendly service
- Handling customer concerns and complaints
- Building long-term customer relationships
Timeline
Logistics Associate/Customer Service
Wine & Spirits Discount Warehouse
09.2024 - Current
Logistics Associate
Finesaler
08.2021 - 07.2024
Package Handler
FedEx Ground
04.2019 - 07.2021