Justyna Bieluch
Wayne,NJ
Summary
Bilingual, detail-oriented professional with experience in customer service, administration, and financial services. Experienced in handling sensitive information, maintaining accurate records, processing payments, and providing professional assistance by phone, email, and in person. Known for being dependable, organized, compassionate, and able to manage multiple priorities in a busy office environment, Eager to bring strong communication and administrative skills to a medical office while providing patients with professional and caring service.
Overview
30
30
years of professional experience
Work History
Independent Consultant-Team Leader
Termomix
02.2020 - Current
- Led, trained, and mentored a team of consultants to achieve professional and performance goals.
- Scheduled and coordinated appointments, meetings, and client consultations while managing multiple priorities.
- Communicated professionally with clients and prospective customers to foster lasting relationships.
- Conduct virtual and in-person presentations, demonstrating strong communication and interpersonal skills.
- Handle confidential customer information with discretion and professionalism.
- Work independently while collaborating with team members to meet organizational goals.
Secretary and Bookeeper
MultiFamily Building Managment
01.2017 - Current
- Manage daily administrative and financial operations, including billing, invoicing, payment processing, and account reconciliation.
- Maintain accurate and organized financial and client records while ensuring confidentiality and attention to details.
- Communicate professionally with clients by phone, email, and in person, addressing questions and resolving concerns promptly.
- Provide professional and courteous customer service while working with individuals from diverse backgrounds.
Secretary and Bookkeeper
Krup Corporation
02.2013 - 04.2018
- Maintained accurate filing systems and ensured easy access to documents.
- Managed correspondence and communicated effectively with clients and vendors.
- Facilitated data management for operational efficiency.
Loan Specialist/Member Service Representative
Polish & Slavic Federal Credit Union
01.2007 - 10.2012
- Managed correspondence and communicated effectively with clients and vendors to enhance service delivery.
- Supported operations through data management and customer interaction to ensure smooth workflow.
- Support operations through data management and customer interaction.
Loan Collector
Polish Slavic Federal Credit Union
01.1998 - 01.2007
- Conducted high-volume outreach to resolve delinquent accounts.
- Educated clients on repayment options and loan terms clearly.
- Verified customer information to ensure accurate account management.
Teller
Polish & Slavic Federal Credit Union
05.1996 - 01.2007
- Processed payments and financial transactions accurately, ensuring compliance with regulatory standards and contributing to balanced daily accounts.
- Delivered efficient, high-quality customer service in a high-volume environment, effectively managing competing priorities to meet client needs.
- Assisted clients in identifying appropriate services based on individual needs, enhancing client satisfaction through clear, professional guidance.
- Trained and supported new employees on company procedures, customer service standards, and daily operations
Education
High School Diploma -
Technical High School
Poland05.1996
Skills
- Billing and payment processing
- Data entry and record keeping
- Appointment scheduling and calendar management
- Confidential information management
- Customer Service
- Professional phone, email, and in-person communication
- Team development
- Multitasking and time management
- Team leadership
- Problem solving
- Empathetic communication
- Fluent in English and Polish
Timeline
Independent Consultant-Team Leader
Termomix
02.2020 - Current
Secretary and Bookeeper
MultiFamily Building Managment
01.2017 - Current
Secretary and Bookkeeper
Krup Corporation
02.2013 - 04.2018
Loan Specialist/Member Service Representative
Polish & Slavic Federal Credit Union
01.2007 - 10.2012
Loan Collector
Polish Slavic Federal Credit Union
01.1998 - 01.2007
Teller
Polish & Slavic Federal Credit Union
05.1996 - 01.2007
High School Diploma -
Technical High School