Juthathip Hendrick
Saint Simons Island,GA
Summary
Experienced with providing outstanding guest service in hospitality setting. Utilizes strong interpersonal skills to ensure welcoming and efficient dining experience. Track record of maintaining collaborative and adaptable approach to meet dynamic customer needs.
Overview
3
3
Languages
13
13
years of professional experience
Work History
Server/Bartender
Pj’s Thai
Savannah, GA
12.2025 - 05.2026
- Coordinated with kitchen staff to ensure timely, correct order delivery
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Upheld strict regulations for safe alcohol service and food safety.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Prepared garnishes by evenly slicing and pitting fruits.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Followed food safety and sanitation standards during service and prep
- Recommended menu items, specials, and beverage pairings to guests
- Maintained clean bar, dining, and service areas throughout shifts
- Handled cash, credit payments, and end-of-shift reconciliation procedures
- Entered food and beverage orders accurately using POS system
- Mixed cocktails, sake, and beer orders according to house recipes
Server/Bartender
Sushi Thai Savannah
Savannah
08.2024 - 12.2025
- Delivered attentive tableside service for sushi and Thai dining guests
- Mixed cocktails, sake, and beer orders according to house recipes
- Entered food and beverage orders accurately using POS system
- Handled cash, credit payments, and end-of-shift reconciliation procedures
- Maintained clean bar, dining, and service areas throughout shifts
- Recommended menu items, specials, and beverage pairings to guests
- Followed food safety and sanitation standards during service and prep
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Prepared garnishes by evenly slicing and pitting fruits.
Duty Free Representative
King Power International
Bangkok Thailand
12.2014 - 12.2022
- Advised customers on product selections, promotions, and duty-free purchasing requirements.
- Processed transactions accurately using POS systems and verified payment details.
- Resolved customer inquiries and complaints with prompt, professional service.
- Coordinated merchandise replenishment to maintain stock availability across sales floor.
- Demonstrated product knowledge to support upselling and cross-selling opportunities.
- Trained new representatives on service standards, sales procedures, and product information.
- Supported daily store operations by managing displays, documentation, and customer flow.
- Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
- Greeted customers warmly to set tone of customer experience and provide welcoming and friendly atmosphere.
- Exceeded performance targets through diligent work ethic and focus on results-driven tasks.
- Learned and followed all organizational policies and procedures to maintain safe and professional working environments.
- Responded to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility, and claims.
- Communicated with clients and customers to gather, provide and share updated information on products and services.
Food and Beverage Attendant
Centara Grand Phatamnak Hotel
Pattaya Thailand
11.2013 - 12.2014
- Supervised dining room readiness, coordinating table setup, linen presentation, and serviceware placement.
- Delivered attentive food and beverage service, ensuring accurate order handling and prompt guest satisfaction.
- Trained new attendants on service standards, guest etiquette, and hotel hospitality procedures.
- Monitored cleanliness across dining areas, maintaining hygiene compliance and polished presentation standards.
- Coordinated with kitchen and bar teams to streamline service flow during peak dining periods.
- Resolved guest requests efficiently, addressing concerns and supporting seamless dining experiences.
- Replenished supplies, service stations, and beverages to sustain uninterrupted restaurant operations.
- Adhered to menu knowledge, allergen awareness, and payment procedures while supporting accurate guest billing.
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
- Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
- Greeted and seated guests to provide friendly and welcoming experience.
- Maintained clean and organized dining areas for an enjoyable guest experience.
- Delivered exceptional service even under high-pressure situations, maintaining the highest standards of professionalism.
- Opened, poured and served hot and cold beverages to customers to complement food and dining experience.
- Handled cash transactions accurately, ensuring accountability and proper financial reporting at the end of each shift.
- Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
- Resolved customer complaints promptly and professionally, turning potentially negative experiences into positive ones.
- Contributed to team success by cross-training in multiple roles, fostering a collaborative work environment.
- Adhered to food safety guidelines consistently, maintaining a safe and sanitary working environment at all times.
- Maintained stock levels of cups, lids, straws, and condiments throughout shift.
- Communicated with kitchen staff and waiters to provide accurate, timely information regarding orders and minimize delays.
- Provided guests with information about menu items, specials and promotions to provide quality service.
- Assisted with setup and breakdown of events, banquets and parties to comply with logistics.
- Coordinated with kitchen staff for timely order delivery, providing a seamless dining experience for guests from start to finish.
- Improved overall efficiency by assisting with kitchen tasks during peak hours or staff shortages.
- Arranged tables and chairs for special occasions and events.
- Greeted customers and provided menus upon arrival to dining room.
- Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
- Assisted with bussing tables and cleaning up spills.
- Set up advertising signs and displays on shelves, counters and tables.
Education
Bachelor of Science - Agricultural Horticulture
Maejo University
Chiangmai Thailand06.2010
High School Diploma -
Chiangkhan
Chiangkhan Thailand 04.2006
Skills
Teamwork and collaboration
Fast learner
Customer service
Problem-solving
Friendly and outgoing
Honest and dependable
Time management
Professional attitude
Cleaning and sanitizing
Responsible serving
Languages
Thai
Native or Bilingual
Chinese (Mandarin)
Limited Working
Laos
Full Professional
Timeline
Server/Bartender
Pj’s Thai
12.2025 - 05.2026
Server/Bartender
Sushi Thai Savannah
08.2024 - 12.2025
Duty Free Representative
King Power International
12.2014 - 12.2022
Food and Beverage Attendant
Centara Grand Phatamnak Hotel
11.2013 - 12.2014
Bachelor of Science - Agricultural Horticulture
Maejo University
High School Diploma -
Chiangkhan