Summary
Overview
Work History
Education
Skills
Timeline
Generic

Juventina Reyes

Houston

Summary

Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Overview

21
21
years of professional experience

Work History

Assistant Manager

Fiesta Market
Houston
08.2023 - Current
  • Organized weekly orders from suppliers and managed delivery schedules.
  • Inspected work areas regularly to ensure cleanliness and hygiene standards were met.
  • Provided guidance to staff on proper techniques for handling fresh fish, shellfish.
  • Maintained accurate records of seafood inventory and sales.
  • Reviewed ordering practices to minimize spoilage and maximize efficiency in use of resources.
  • Ordered supplies necessary for daily operations such as gloves, nets, buckets.
  • Monitored quality of fresh and frozen seafood products.
  • Managed customer complaints regarding product quality or service issues.
  • Trained new employees in preparation, handling, and storage procedures for seafood products.

Trainer

Taco Cabana
Houston
11.2004 - 08.2021

Line Cook

  • Monitored product freshness and rotation dates to maintain quality assurance standards.
  • Plated dishes according to restaurant presentation standards before delivering them to customers.
  • Organized the storage area to ensure that all necessary items were readily accessible.
  • Managed multiple tasks simultaneously while remaining organized in a fast-paced environment.
  • Assisted in prep work such as washing vegetables or butchering meat when needed.
  • Performed basic knife skills such as dicing onions or slicing meats.

Line Cook Trainer

  • Resolved any issues raised by participants during the training session in a timely manner.
  • Tracked inventory levels of ingredients used in preparing meals and adjusted recipes accordingly.
  • Provided ongoing coaching and mentoring to line cooks throughout their training period.
  • Instructed employees on how to properly use kitchen equipment such as ovens, grills, fryers.
  • Observed new hires while they prepared dishes, offering guidance and feedback as needed.

Education

High School Diploma -

I.N.L.U
El Salvador, La Union
11-1996

Skills

  • Inventory management
  • Supplier coordination
  • Quality assurance
  • Employee training
  • Customer service
  • Safety compliance
  • Hygiene standards
  • Sales monitoring
  • Task delegation

Timeline

Assistant Manager

Fiesta Market
08.2023 - Current

Trainer

Taco Cabana
11.2004 - 08.2021

High School Diploma -

I.N.L.U
Juventina Reyes