Juvon Phillips
Dynamic Lifecycle Innovations
Madison,Tennessee
10
years of professional experience
Results-driven Team Leader experienced in directing activities across diverse settings. Developed effective strategies and trained employees to achieve organizational goals while fostering a positive team environment. Demonstrated strong problem-solving abilities and interpersonal skills, effectively managing multiple priorities and responsibilities.
Work History
E-Commerce Specialist
4 Years- Developed and optimized e-commerce product listings to enhance visibility and user engagement.
- Managed inventory levels across multiple platforms, ensuring accurate stock availability for customers.
- Maintained working knowledge of company products, services and promotions.
- Streamlined order fulfillment processes, enhancing efficiency and reducing shipping timeframes.
- Managed inventory levels for accurate stock-keeping, reducing backorders and maintaining customer satisfaction.
- Met or exceeded sales goals and worked as a team player in supporting other sales.
Independent Contractor
1 Year 10 Months- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Consulted with customers to assess needs and propose optimal service.
Reconditioning Associate II
1 Year 6 Months- Interacted face-to-face with customers to understand vehicle detailing needs and deliver quality satisfaction.
- Evaluated vehicles' exterior ahead of car wash service to ascertain and relay all issues to customers.
- Rinsed objects and placed on drying racks or used cloth, squeegees or air compressors to dry surfaces.
- Inspected and maintained equipment throughout self-service and vehicle wash areas, comprising power washers and central vacuums' individual units.
- Performed exterior waxing, carpet shampooing and leather treatment.
- Used rotary buffer to remove paint imperfections and rapidly improve quality of finish.
CAP 2 Supervisor
1 Year 3 Months- Maintained merchandise presentation by removing damaged goods, stocking and rotating merchandise and signing and pricing.
- Counted supplies in stock room and posted totals to inventory records using RF scanner.
- Trained new staff on job duties, company policies and safety procedures for rapid onboarding.
- Performed freight processing functions, assisting associates with irregularities in truck freight.
- Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
Assistant Store Manager
2 Years- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
- Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Approved regular payroll submissions for employees.
- Met or surpassed business targets regularly through employee engagement and forward-thinking planning.
Service Agent
1 Year 1 Month- Performed routine maintenance on vehicles.
- Removed stains on carpeting and sprayed interior with air freshener.
- Delivered prompt service to prioritize customer needs.
- Used cleaning, protective and restorative agents to maintain and enhance appearance of vehicles.
Education
High School Diploma - Technology Education
Skills
Teamwork and Collaboration
Problem-Solving
Organization and Time Management
Attention to Detail
Multitasking Abilities
Estimations and quotes
Vehicle Inspection
Customer Service
Vehicle Restoration
Inventory Management
Product and Materials Sorting
Certified Forklift Operator
Timeline
E-Commerce Specialist
Dynamic Lifecycle Innovations
08.2022 - CurrentRead More
Independent Contractor
Uber/Newspaper
10.2020 - 08.2022Read More
Reconditioning Associate II
CarMax
04.2019 - 10.2020Read More
CAP 2 Supervisor
Walmart
03.2018 - 06.2019Read More
Assistant Store Manager
Lids Hat World
08.2016 - 08.2018Read More
Service Agent
Enterprise Holdings
08.2016 - 09.2017Read More
Hunters Lane High School
High School Diploma from Technology Education
Read More