Juwuan Oneal
Jacksonville,FL
Summary
Dynamic and dedicated professional with a strong background in customer service at Momex Investments and Hardees Restaurant. Proven ability to enhance customer satisfaction through effective cash handling and exceptional interpersonal skills. Recognized for reliability and a strong work ethic, consistently maintaining accuracy in high-pressure environments.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cashier
Momex Investments
05.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Drive-Thru Cashier
Hardees Resturamt
11.2023 - 01.2024
- Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
- Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
- Maintained clean and organized workstations, adhering to strict health and safety guidelines.
- Maintained clean, tidy and orderly work station to uphold company standards.
- Managed cash transactions for a high-volume drive-thru, maintaining accuracy and efficiency.
- Demonstrated excellent customer service skills to increase customer satisfaction.
- Understood restaurant menu, limited-time offers and promotions to answer guest questions.
Education
Duval Mycro School
Jacksonville, FL05.2025
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cleaning and sanitizing
Certification
Business and communication
Timeline
Cashier
Momex Investments
05.2024 - Current
Drive-Thru Cashier
Hardees Resturamt
11.2023 - 01.2024
Duval Mycro School
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