Hi, I’m
James(JW) Boyd
Well Seasoned Sales Professional
Fort Worth,TX
Summary
Experienced professional focused on meeting or exceeding objectives seeking Sales Manager position. Offers advanced training and knowledge of industry best practices. Recognized for leadership, planning abilities and clear, direct communication style.
Overview
16
years of professional experience
Work History
D&G Roof SystemsFort Worth, TX
Project Manager
05.2021 - Current
Job overview
- Handled customer relations issues, enabling quick resolution and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Effectively communicated with clients in person and through phone and email.
- Coordinated with other craft employees to maximize project efficiency.
- Conducted regular inspections and troubleshot building roofing systems for commercial and residential customers.
- Coordinated work and project schedules for 100+ clients and 10+ subcontractors.
Texas BuildersFort Worth, TX
Production Manager
12.2019 - 05.2021
Job overview
- Resolved issues quickly to maintain productivity goals.
- Managed continuous improvement initiatives to drive gains in quality, flow and output.
- Reviewed work for quality and compliance with company standards and design specifications.
- Standardized production procedures, job roles and quality assurance guidelines.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Managed 5 direct reports and all company documentation. Over $1million in yearly revenue.
Trinity CustomsFort Worth, TX
Construction Sales Manager
04.2017 - 12.2019
Job overview
- Built relationships with customers and community to establish long-term business growth.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Increased profits through providing excellent customer service, following established guidelines and auditing sales reports.
- Directly responsible for $200k in yearly revenue
Sleep ExpertsCarrollton, TX
Area Manager
06.2006 - 04.2017
Job overview
- Conducted training sessions to educate employees on best practices and procedures to increase profitability.
- Resolved conflicts promptly to promote positive environment for customers.
- Assessed reports to evaluate performance, develop targeted improvements and implement changes.
- Transformed underperforming teams into productive, profitable teams.
- Supervised 5 location managers and managed 14 associates, maintaining cultural compliance and reporting requirements for all areas and assets.
- Oversaw budget planning, strategy development, community outreach for organization.
- Managed inventory and reduced shrinkage by 20% through detailed monitoring of daily operations and stock.
Education
University of Central ArkansasConway, AR
No Degree from General Studies
Navarro CollegeCorsicana, TX
No Degree from General Studies
Granbury High SchoolGranbury, TX
High School Diploma
1999
Skills
- Issue and Complaint Resolution
- Servant Leadership
- Employee Communications
- Culture Cultivator
- Loyal
Timeline
Project Manager
D&G Roof Systems
05.2021 - Current
Production Manager
Texas Builders
12.2019 - 05.2021
Construction Sales Manager
Trinity Customs
04.2017 - 12.2019
Area Manager
Sleep Experts
06.2006 - 04.2017
University of Central Arkansas
No Degree from General Studies
Navarro College
No Degree from General Studies
Granbury High School
High School Diploma
Golf, Barbecue
Avid golfer and golf fan. Own my own barbecue business.
Golf, Barbecue
Avid golfer and golf fan. Own my own barbecue business.
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