Hi, I’m
Jacqueline Yarborough
Casemanager
Columbus,OH
Summary
Knowledgeable Case Manager experienced in coordinating care for diverse individuals. Proactive and resourceful with strong knowledge of community resources. Strong communicator with passion for helping others.
Overview
12
years of professional experience
6
years of post-secondary education
2
Certifications
Work History
NATIONWIDE CHILDRENS HOSPITAL-PARTNERS FOR KIDSColumbus, OH
QUALITY OUTREACH COORDINATOR- Sickle Cell, DM, HRA
09.2022 - Current
Job overview
- Initiating telephone contact to complete an Asthma/Depression screening or Health risk assessment
- Escalating complex or urgent needs to a supervisor
- Management of electronic communication to send and receive survey results of a health risk assessment
- Documentation within the electronic medical record of assessment
- Managing caseload to provide services, and effectively complete services when asthma or depression needs of stabilized with proper care
- Developing patient's/family self-management skills through education and resource provision.
NATIONWIDE CHILDRENS HOSPITAL-LINDEN PRIMARY CAREColumbus, OH
AMBULATORY PATIENT ACCESS REPRESENTATIVE
10.2018 - 09.2022
Job overview
- Gather new patient information on proper intake forms
- Pull and file medical records as shown
- Make new medical records as shown
- Decide patient status (new or set up)
- Assign and/or find medical records, duplicate charts, and chart errors
- Maintain adherence to HIPPAA guidelines about patient confidentiality
- Oversee the registration desk and waiting room area to ensure patients' needs are being addressed.
COMMUNITY DEVELOPMENT FOR ALL PEOPLE/CELEBRATEONEColumbus, OH
COMMUNITY HEALTH WORKER/COMMUNITY CONNECTOR
12.2015 - 02.2017
Job overview
- Supplied case management for families seeking resources for stable living in the southside community
- Supplied peer group parenting education classes for mothers and fathers
- Found existing gaps in education, housing, finances, transportation
- Planned and executed program activities to enroll and keep clients expecting newborns or with a baby approaching their first birthday
- Coordinated with family care team regularly to ensure the family's needs were being met
- Attended events to supply outreach for potential southside families seeking community resources.
AMETHYST INC.Columbus, OH
CHILD AND YOUTH SPECIALIST
09.2011 - 08.2014
Job overview
- Advocated for Youth in reunification process with families care team
- Supplied peer groups and individual sessions for cooking, education, family recovery mental health and wellness
- Reviewed psychosocial and other healthcare resources to aid youth in recovery and reunification with mothers
- Utilized skills of observation and training to aid in educational sessions and reports patient behaviors and interactions to the nursing staff, Clinical Director and Counselors
- Ensured charts had all proper forms, were completed, labeled and filed.
Education
WESTERVILLE NORTH HIGH SCHOOLWESTERVILLE, OHIO
High School Diploma
09.2001 - 06.2005
Ohio Christian UniversityCircleville, OH
Associate of Arts from Biblical Studies
10.2012 - 06.2014
Ohio Christian UniversityCircleville, OH
Bachelor of Arts from Substance Abuse Counseling
08.2022 - Current
Skills
Oral and written communication skills
Certification
Chemical Dependency Counseling Assistant
Volunteer- Stuckey Consulting, LLC
As an individual I have always been passionate and dedicated to helping others in need of starting over again. Working with both youth and adults over the last eight years has strengthened my ability to see a client's needs and create an action plan to meet their goals. I believe in working in the community and volunteering; I volunteer once a month with “Derrick L. Owens Group, LLP” aiding with documentation for court hearings, data entry, filing and helping with client's action plan. I Currently volunteer for “The Shaping Leaders of Tomorrow” program through “Stuckey Consulting” with registration, evaluations for the students and assessments, and family engagement facilitation.
Timeline
QUALITY OUTREACH COORDINATOR- Sickle Cell, DM, HRA
NATIONWIDE CHILDRENS HOSPITAL-PARTNERS FOR KIDS
09.2022 - Current
Ohio Christian University
Bachelor of Arts from Substance Abuse Counseling
08.2022 - Current
AMBULATORY PATIENT ACCESS REPRESENTATIVE
NATIONWIDE CHILDRENS HOSPITAL-LINDEN PRIMARY CARE
10.2018 - 09.2022
COMMUNITY HEALTH WORKER/COMMUNITY CONNECTOR
COMMUNITY DEVELOPMENT FOR ALL PEOPLE/CELEBRATEONE
12.2015 - 02.2017
Ohio Christian University
Associate of Arts from Biblical Studies
10.2012 - 06.2014
CHILD AND YOUTH SPECIALIST
AMETHYST INC.
09.2011 - 08.2014
WESTERVILLE NORTH HIGH SCHOOL
High School Diploma
09.2001 - 06.2005
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