Jyllian Stephens
North Benton
Overview
5
5
years of professional experience
1
1
Certification
Work History
Customer Service Cashier/Maintenance Groundskeeper
Beech Creek Gardens
North Benton
06.2021 - Current
- Managed cash register operations and processed customer transactions efficiently.
- Provided exceptional customer service and addressed inquiries with professionalism.
- Maintained cleanliness and organization of the checkout area and displays.
- Collaborated with team members to enhance customer satisfaction and service quality.
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
- Answered incoming phone calls from customers regarding product availability or store locations.
- Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.
- Built and maintained productive relationships with employees.
- Maintained grounds by mowing lawns and trimming hedges regularly.
- Cleared debris and litter to ensure a clean environment.
- Planted flowers and shrubs to enhance aesthetic appeal of grounds.
- Assisted team in seasonal preparations for events and activities.
- Collaborated with staff to implement sustainable landscaping practices.
- Maintained walkways, driveways, and parking lots by removing snow, ice, and other obstructions.
- Provided support during special events held at the premises.
- Assisted in managing vendor relationships and contract negotiations.
- Designed contracts, collected fees, and booked venues for events.
- Assisted in planning and coordinating venue logistics and setups.
Education
High School Diploma -
Ohio Digital Learning School
Skills
- Cash handling
- Customer service
- Sales transactions
- Customer relationship management
- Team collaboration
- Time management
- Effective communication
- Problem solving
- Attention to detail
- Event coordination
- Positive and professional
- Multitasking and organization
- Reliability and punctuality
- Refund handling
- Cash register operation
- Phone etiquette
Certification
Driver's License
Languages
English
Timeline
Customer Service Cashier/Maintenance Groundskeeper
Beech Creek Gardens
06.2021 - Current
High School Diploma -
Ohio Digital Learning School