Jynecia Antoine
Avon Park,FL
Summary
Motivated professional offering proficiency in data entry combined with strong mathematical and analytical thinking skills. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning.
Overview
8
8
years of professional experience
Work History
Data Entry Specialist
Oscar Health Insurance
01.2021 - Current
- Completed data entry tasks with accuracy and efficiency.
- Compiled data and reviewed information for accuracy prior to input.
- Reviewed and updated client correspondence files and database information to maintain accurate records.
- Maintained files, records and chronologies of entry activities.
- Assist with data collection when needed.
- Perform audits of other to ensure accuracy in procedures
Data Entry Operator
Freelance
08.2019 - Current
- Evaluated source documents to locate needed information.
- Sorted documents and maintained organized filing process.
- Accurately enter data from data sheets or charts.
- Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
- Developed data entry policies and procedures in compliance with company standards.
Patient Scheduler
AdventHealth
11.2017 - 08.2019
- Confirmed patient appointments day before scheduled.
- Verified insurance coverage and obtained pre-authorizations.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Managed multiple schedules and prioritized tasks to meet demands of fast-paced work environment.
- Followed up with patients to reschedule missed appointments.
- Processed payments and managed financial records to facilitate proper billing and tracking of payment history.
Customer Service Representative
CenturyLink
02.2015 - 11.2017
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Education
Bachelor of Science - Health Service Administration
Florida International University
Miami, FL04.2020
Associate of Science -
Valencia College
Orlando, FL05.2018
Skills
- KPI Tracking
- Database Updates
- Payroll Preparation
- Verifying Data Accuracy
- Efficient Data Entry
- Data Collection
Timeline
Data Entry Specialist
Oscar Health Insurance
01.2021 - Current
Data Entry Operator
Freelance
08.2019 - Current
Patient Scheduler
AdventHealth
11.2017 - 08.2019
Customer Service Representative
CenturyLink
02.2015 - 11.2017
Bachelor of Science - Health Service Administration
Florida International University
Associate of Science -
Valencia College
Similar Profiles
Ashleigh EmerickAshleigh Emerick
Sr. Director Marketing at Oscar Health InsuranceSr. Director Marketing at Oscar Health Insurance
Denton FairweatherDenton Fairweather
Operations Lead at Oscar Health InsuranceOperations Lead at Oscar Health Insurance
Khataka AdderlyKhataka Adderly
Healthcare Customer Service Representative at Oscar Health InsuranceHealthcare Customer Service Representative at Oscar Health Insurance