Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jyoti Ahuja

Summary

Results-driven Senior QA Analyst with over 10 years of experience in testing web, mobile, client-server, and enterprise applications. Expertise in manual and API testing, regression testing, UAT, and database validation within Agile environments. Proven ability to identify critical defects pre-production, enhance release quality, and support Agile and DevOps teams. Proficient in Jira, Postman, SQL, and cross-browser testing across iOS and Android platforms.

Overview

13
13
years of professional experience

Work History

Sr. QA Analyst

Redfin, Hybrid
Atlanta, GA
12.2018 - 05.2026
  • Executed end-to-end functional, regression, and UI testing for web and mobile applications across Chrome, Safari, Firefox, and Edge.
  • Validated responsive functionality across mobile, tablet, and desktop devices to ensure consistent user experience.
  • Logged comprehensive Jira defects with reproduction steps and supporting QA evidence to facilitate timely resolution.
  • Performed manual testing of GitHub pull requests and validated front-end code before production deployment.
  • Collaborated with developers and UX teams to identify and resolve UI inconsistencies, enhancing overall application usability.
  • Developed and executed comprehensive test cases in QA Touch based on business and functional requirements.
  • Led UAT testing by running tests, tracking bugs, documenting proof of results, and checking if the software was ready for release
  • Conducted extensive regression testing during release cycles to prevent production defects.
  • Tested mobile application features including push notifications, biometric login, deep linking, and location-based services.
  • Participated in Agile release cycles through sprint planning, defect triage, and release validation to ensure software quality.

QA Tester

American Gaming Systems
Atlanta, GA
03.2018 - 10.2018
  • Executed XML-based testing for casino game pay tables and backend validation, ensuring accuracy and functionality of critical financial components.
  • Tested casino gaming applications and validated game functionality, payouts, recalls, and operator menus.
  • Identified and documented gameplay defects, enhancing product quality by ensuring issues like freezes, glitches, and system errors were addressed before release.
  • Collaborated with development, platform, and release teams, facilitating successful deployments through effective communication and teamwork.
  • Participated in Agile ceremonies including daily stand-ups and sprint meetings.
  • Assisted with testing effort estimation and defect tracking activities.
  • Environment: HP QC, ALM, Jira, XML, MS SQL Server, Bugzilla, Excel

Embedded Tester

Amdocs
Atlanta, GA
05.2017 - 10.2017
  • Analyzed user stories and business requirements to develop comprehensive test scenarios and execute detailed test cases, ensuring alignment with project goals.
  • Executed SQL queries for backend database validation and data verification.
  • Collaborated with developers, product owners, and offshore teams to swiftly identify and resolve defects, enhancing overall product quality.
  • Validated Jenkins builds and batch job executions during release cycles to ensure reliable deployment and functionality of applications.
  • Performed cross-browser testing for dynamic and static web applications.
  • Participated in sprint planning, backlog grooming, retrospectives, and daily stand-up meetings.
  • Environment: Jira, Jenkins, SOAP UI, XML, HP QC, SQL Server

QA Tester

UPS
Atlanta, GA
04.2014 - 03.2017
  • Developed and executed test plans, test cases, and traceability matrices based on business requirements.
  • Performed smoke, functional, regression, integration, UAT, and end-to-end testing for enterprise supply chain applications.
  • Validated SOAP and REST API services with SOAP UI, ensuring alignment with business requirements through backend database testing.
  • Performed XML data validation and cloud service API testing.
  • Managed defect lifecycle using Jira, HP QC, TFS, and Serena, facilitating timely resolution and quality assurance.
  • Conducted production readiness testing and release validation activities to confirm system integrity prior to deployment.
  • Environment: SOAP UI, Jira, HP QC, SQL Server, XML, BizTalk FTP Manager, TFS

Manual QA Tester

ABB
Atlanta, GA
11.2013 - 03.2014
  • Executed smoke, regression, integration, UAT, and end-to-end testing to verify application functionality and user experience.
  • Reviewed business requirements to develop comprehensive test cases, ensuring thorough validation of web-based applications.
  • Executed SQL queries for backend data validation.
  • Logged and tracked defects in Jira and HP ALM, facilitating effective communication and resolution for quality assurance.
  • Participated in Agile sprint meetings, stand-ups, and retrospectives.
  • Managed testing environment using HP ALM, Jira, SQL Server, Java, and Visual Basic.

Education

Bachelor of Science -

Pune University
India
01-1999

QA Training Certification -

University of Pune

Skills

  • Test case development
  • End-to-end testing
  • Regression testing
  • Manual testing
  • Functional testing
  • Agile methodology
  • Tools: Jira, HP ALM/QC, GitHub, SoapUI, Jenkins, Zephyr, Bugzilla, TFS, Serena, QTP/UFT
  • Databases and languages: Oracle, SQL Server, XML, HTML, Java
  • Platforms: Web applications, client-server applications, iOS, Android

Timeline

Sr. QA Analyst

Redfin, Hybrid
12.2018 - 05.2026

QA Tester

American Gaming Systems
03.2018 - 10.2018

Embedded Tester

Amdocs
05.2017 - 10.2017

QA Tester

UPS
04.2014 - 03.2017

Manual QA Tester

ABB
11.2013 - 03.2014

Bachelor of Science -

Pune University

QA Training Certification -

University of Pune
Jyoti Ahuja