Jyoti Frieder
Sacramento,CA
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Adaptable to various departments and job requirements. Motivated to maintain an inclusive and friendly environment.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Barista
Peet's Coffee
Rocklin, CA
07.2023 - Current
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Followed health, safety and sanitation guidelines to pass state inspections.
Barista
Barnes & Noble
Natomas, CA
04.2021 - 01.2023
- Trained new baristas on coffee-making techniques, customer service standards, and operational procedures.
- Operated cash registers to process customer payments.
- Ordered and received supplies to restock beverage items.
Supervisor/Cashier Team Lead
Smart & Final Extra
Encinitas/Sacramento, CA
07.2014 - 04.2020
- Evaluated needs of departments and delegated tasks to optimize overall production.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Developed and maintained a safe working environment, adhering to all safety protocols and regulations.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Completed day-to-day duties accurately and efficiently.
- Counted and balanced cashier drawers.
Education
Associate of Science - Mechanical Engineering
Miracosta College
Oceanside, CA12-2015
Skills
- Drink customization
- Cash register operation
- Health compliance
- Customer service
- Effective communication
- Time management
Certification
- OSHA
References
References available upon request.
Timeline
Barista
Peet's Coffee
07.2023 - Current
Barista
Barnes & Noble
04.2021 - 01.2023
Supervisor/Cashier Team Lead
Smart & Final Extra
07.2014 - 04.2020
Associate of Science - Mechanical Engineering
Miracosta College
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