JYOTI JHA
Henrico,VA
Summary
Talented Owner with excellent marketing, customer service and facility oversight skills and more than 2 years of experience. Highly effective and comfortable working with people at all levels in organization. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
5
5
years of professional experience
Work History
Event Management and Owner
KAVIKA DECORS
Richmond, VA
06.2016 - 08.2020
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Managed financial aspects of the business, including budgeting, financial reporting.
- Implemented marketing strategies to increase brand awareness and attract new customers
- Planning and managing facilitation of a comprehensive activities program utilizing team members and volunteers.
Cafeteria Worker
JR. TUCKER HIGH SCHOOL
Richmond, VA
09.2018 - 02.2019
- Improved customer satisfaction by providing efficient and friendly service in the cafeteria.
- Enhanced food quality by maintaining high standards of cleanliness and sanitation in food preparation areas.
- Ensured timely meal service by effectively managing multiple tasks simultaneously during peak periods.
- Contributed to a positive work environment by collaborating with team members and assisting in various roles as needed.
PRE SHOOL TEACHER
KIDZEE
BIHAR, INDIA
03.2015 - 11.2016
- Enhanced student reading skills by implementing engaging literacy activities and utilizing age-appropriate books.
- Boosted children''s social development by promoting positive interactions among peers through group activities and collaborative projects.
- Ensured a safe and nurturing environment for all students, adhering to health and safety guidelines in the classroom.
- Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
Education
MBA - HUMAN RESOURCES AND FINANCE
GURU GHASIDAS UNIVERSITY
CHHATTISGARH, INDIA06.2010
ECONOMICS, ACCOUNTING, STATISTICS, HUMAN RESOURCE
BACHELOR OF COMMERCE
CHHATTISGARH, INDIA06.2008
Skills
- Excellent Customer Service and communication skills
- Interpreting and handling different situations and variety of customers in a busy environment
- Proficiency in Microsoft Office/Outlook
- Detail Oriented : Project , daily tasks, managing schedules
- Ability to managed in fast-paced environment
- Multitasker ,self motivated and with great organization skills
Timeline
Cafeteria Worker
JR. TUCKER HIGH SCHOOL
09.2018 - 02.2019
Event Management and Owner
KAVIKA DECORS
06.2016 - 08.2020
PRE SHOOL TEACHER
KIDZEE
03.2015 - 11.2016
MBA - HUMAN RESOURCES AND FINANCE
GURU GHASIDAS UNIVERSITY
ECONOMICS, ACCOUNTING, STATISTICS, HUMAN RESOURCE
BACHELOR OF COMMERCE