Ka Yick
Missouri City,TX
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
2018
2018
years of professional experience
Work History
Restaurant Hostess
Oishii Japanese Restaurant
09.2016 - 05.2017
- Answered customer questions about hours, seating, and menu information.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
Birthday Party Host
Gattitown Sugar Land
2012 - 2014
- Ensured a memorable event for clients by creating personalized and themed party environments.
- Enhanced guest experiences by organizing and executing engaging birthday party activities.
- Maintained high standards of cleanliness and safety within the party area, contributing to positive client reviews and recommendations.
- Protected young guests by monitoring activities and maintaining strong perimeter for activities.
- Reset party rooms between events by collecting trash, wiping down surfaces and sweeping floor.
- Collaborated with team members to efficiently coordinate decorations, food service, and entertainment for successful parties.
Shopkeeper, Cashier, Manager
Piccomolo Italian Ice Cream
2011 - 2012
- Given tremendous freedom at Piccomolo in respect to the upkeep of the store.
- Managed daily operations, ensuring a clean, organized, and efficient store environment.
- The management trusts me, treats me with dignity.
- Ensure that the store is perfectly maintained and the guests satisfied with their purchases.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Demonstrated adaptability in learning various roles within the store such as cashiering, refilling toppings bar or cleaning duties when needed.
- Provided exceptional customer care through active listening skills and addressing concerns promptly.
Education
Business Administration
University of Houston
Houston, TXHigh School Diploma -
Lawrence E. Elkins High School
Missouri City, TX06-2013
Languages
English
Native or Bilingual
Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
Timeline
Restaurant Hostess
Oishii Japanese Restaurant
09.2016 - 05.2017
Birthday Party Host
Gattitown Sugar Land
2012 - 2014
Shopkeeper, Cashier, Manager
Piccomolo Italian Ice Cream
2011 - 2012
Business Administration
University of Houston
High School Diploma -
Lawrence E. Elkins High School
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