Kaan Akbay
Philadelphia,PA
Summary
Results-focused sports sales professional with over 3 years of experience in ticket sales, fan engagement, and account management within MLS. Consistently surpasses revenue targets, excels in renewals, and provides exceptional customer service. Strong passion for cultivating relationships and driving revenue through innovative sales strategies. Excited to leverage energy, leadership skills, and competitive edge in a leadership role.
Overview
3
3
years of professional experience
Work History
Senior Account Executive, Season Ticket Sales
Philadelphia Union
12.2024 - Current
- Ranked in the top 3 among 20+ sales reps since returning to the sales floor in October with over 75k in revenue
- Consistently surpassed monthly sales goals and hustle goals through personalized outreach and relationship-building
- Help train new representatives in sales, CRM, and Ticketing platforms
Fan Services Representative
Philadelphia Union
02.2023 - 10.2024
- Renewal Percentage Average was 84% and Revenue Renewal was 84.5%
- Managed over 500 accounts of season ticket holders, delivering proactive support and upsell opportunities
- Sold over 115k in season tickets while also selling over 25k in group tickets as well
- Helped coordinate, create and run Season Ticket Member events consisting of 500+ people
- Primary Person in charge of Season Ticket Member Reward Program and Union Dollars
Season Ticket Sales Executive
Philadelphia Union
09.2022 - 02.2023
- Ranked in the top 10 out of 30+ account reps in total season ticket sales selling over 300k in season tickets
- Developed creative outreach strategies to retain and grow a loyal customer base
- Hit group goal selling over 25k as well finishing in top 10 of 30+ sales representatives
Inside Sales Representative
Philadelphia Union
01.2022 - 09.2022
- Led the department in hustle exceeding over 100 activities per day and over 70 calls a day
- Excelled in cold calling and converting prospects into long-term season ticket holders and partial plans
- Broke inside sales revenue record selling over 80k in season tickets while selling over 10k in group tickets
Education
Bachelor of Science - Sports Administration
Indiana University of Pennsylvania
Indiana, PA05-2021
Skills
- CRM Proficiency: Salesloft and Salesforce
- Sales Strategy & Lead Generation
- Customer Relationship Management
- Strong Communication & Interpersonal Skills
- Team Collaboration & Goal-Oriented Execution
- Ticketing Platform - Paciolan
- Ability to Learn Fast and Adapt Well
Timeline
Senior Account Executive, Season Ticket Sales
Philadelphia Union
12.2024 - Current
Fan Services Representative
Philadelphia Union
02.2023 - 10.2024
Season Ticket Sales Executive
Philadelphia Union
09.2022 - 02.2023
Inside Sales Representative
Philadelphia Union
01.2022 - 09.2022
Bachelor of Science - Sports Administration
Indiana University of Pennsylvania
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