Kaan Saygili
Summary
Proven track record in enhancing customer satisfaction and sales at Olive Garden through expert order taking and upselling. Excelled in multitasking and organization, ensuring top-notch guest service and efficient problem resolution. Skilled in fostering teamwork and maintaining high service standards, significantly contributing to a positive dining experience. Motivated Bagels N' Cream with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
7
7
years of professional experience
Work History
Restaurant Server
Bagels N' Cream
Robbinsville, NJ
01.2017 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Restaurant Server
Olive Garden
Springfield, NJ
06.2023 - 03.2024
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Increased sales significantly by upselling higher-end products to customers.
Work Study Student
Campus Recreation And Intramural
Montclair, NJ
09.2022 - 05.2023
- Interacted respectfully with others to offer ideas, identify issues, and provide assistance.
- Contributed to a positive work environment by maintaining strong relationships with peers, supervisors, and students.
- Utilized strong time management skills to balance multiple responsibilities effectively while maintaining high-quality results.
Education
Bachelor of Science - Computer Science
Montclair State University
Montclair, NJ05.2025
Skills
- Customer Satisfaction
- Order Taking
- Organization
- Guest service
Languages
English
Native or Bilingual
Turkish
Native or Bilingual
Timeline
Restaurant Server
Olive Garden
06.2023 - 03.2024
Work Study Student
Campus Recreation And Intramural
09.2022 - 05.2023
Restaurant Server
Bagels N' Cream
01.2017 - Current
Bachelor of Science - Computer Science
Montclair State University