KABEER LEEKHA
Houston,TX
Summary
Experienced automotive and service professional with 7 years of OEM and dealer experience, hands-on experience as a former technician and service advisor, and a passion for the industry!
Overview
11
11
years of professional experience
Work History
Regional Account Manager (South)
Polaris Industries
07.2024 - Current
- Represented the OEM and provided independent tour operator locations with end to end support to help them drive profitability and customer satisfaction.
- Established strong client relationships through regular communication, in-person visits, attentive service, and prompt issue resolution.
- Conducted comprehensive market analysis to identify trends, competitor activities, and potential areas of improvement.
- Provided parts and warranty support and worked directly with the operator and their customers to solve complex problems and drive positive customer impressions.
Division Lead Account Manager
Dealer Tire
06.2018 - 06.2024
- Provided engaging, innovative service drive solutions which delivered customer safety, satisfaction, and retention and assisted the dealership with meeting/exceeding sales and unit objectives
- Leveraged experience and understanding of fixed operations best practices to serve as an influential partner, helping dealership clients maximize Dealer Tire's OEM program and software benefits
- Managed a high impact book of business, including some of the top revenue generating luxury accounts in Texas and Oklahoma
- Owned key relationships with OEM region leaders from a variety of carlines and work with members of both internal and external field teams to achieve training and sales objectives
- Developed colleagues through mentorship and coaching to assist in their goals for personal growth and trajectory within the organization
- Fostered a culture of collaboration between team members built on sharing best practices and team wins, resulting in high team member retention and satisfaction
Auto Center Manager
Sears Auto Center
09.2017 - 06.2018
- Supported a team of technicians and service advisors in their efforts to hit objectives and earn commissions through automotive repair and maintenance sales
- Proposed and gained approval for sublet of available space in store to a rental car agency, resulting in district leading profit performance at my location
- Promoted an exceptional customer experience that was critical to our success and held my team accountable to those standards
Manager of Tire Sales
Firestone Complete Auto Care
02.2017 - 09.2017
- Acted as a dedicated consultant for customers seeking vehicle services
- Supported our sales staff through product knowledge and service process training
Technician/Tire Sales/Manager
Mill Street Tire Company
06.2014 - 02.2017
- Began my career in the automotive industry as a tire technician, growing into a sales professional and leader during my time there
Education
University of North Texas
Denton, TXSkills
- Territory management
- Revenue growth
- Performance tracking
- Consultative sales
- Automotive expertise
- Hands-on technical experience
- Dealership experience
- OEM background
Timeline
Regional Account Manager (South)
Polaris Industries
07.2024 - Current
Division Lead Account Manager
Dealer Tire
06.2018 - 06.2024
Auto Center Manager
Sears Auto Center
09.2017 - 06.2018
Manager of Tire Sales
Firestone Complete Auto Care
02.2017 - 09.2017
Technician/Tire Sales/Manager
Mill Street Tire Company
06.2014 - 02.2017
University of North Texas
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