KABEER LEEKHA
Houston,TX
Summary
Experienced automotive and service professional with 7 years of OEM and dealer experience, hands-on experience as a former technician and service advisor, and a passion for the industry!
Overview
11
11
years of professional experience
Work History
Regional Account Manager (South)
Polaris Industries
07.2024 - Current
- Represented the OEM and provided independent tour operator locations with end to end support to help them drive profitability and customer satisfaction.
- Established strong client relationships through regular communication, in-person visits, attentive service, and prompt issue resolution.
- Conducted comprehensive market analysis to identify trends, competitor activities, and potential areas of improvement.
- Provided parts and warranty support and worked directly with the operator and their customers to solve complex problems and drive positive customer impressions.
Division Lead Account Manager
Dealer Tire
Dallas, TX
06.2018 - 06.2024
- Provided engaging, innovative service drive solutions which delivered customer safety, satisfaction, and retention and assisted the dealership with meeting/exceeding sales and unit objectives
- Leveraged experience and understanding of fixed operations best practices to serve as an influential partner, helping dealership clients maximize Dealer Tire's OEM program and software benefits
- Managed a high impact book of business, including some of the top revenue generating luxury accounts in Texas and Oklahoma
- Owned key relationships with OEM region leaders from a variety of carlines and work with members of both internal and external field teams to achieve training and sales objectives
- Developed colleagues through mentorship and coaching to assist in their goals for personal growth and trajectory within the organization
- Fostered a culture of collaboration between team members built on sharing best practices and team wins, resulting in high team member retention and satisfaction
Auto Center Manager
Sears Auto Center
Denton, TX
09.2017 - 06.2018
- Supported a team of technicians and service advisors in their efforts to hit objectives and earn commissions through automotive repair and maintenance sales
- Proposed and gained approval for sublet of available space in store to a rental car agency, resulting in district leading profit performance at my location
- Promoted an exceptional customer experience that was critical to our success and held my team accountable to those standards
Manager of Tire Sales
Firestone Complete Auto Care
Grapevine, TX
02.2017 - 09.2017
- Acted as a dedicated consultant for customers seeking vehicle services
- Supported our sales staff through product knowledge and service process training
Technician/Tire Sales/Manager
Mill Street Tire Company
Lewisville, TX
06.2014 - 02.2017
- Began my career in the automotive industry as a tire technician, growing into a sales professional and leader during my time there
Education
University of North Texas
Denton, TXSkills
- Territory management
- Revenue growth
- Performance tracking
- Consultative sales
- Automotive expertise
- Hands-on technical experience
- Dealership experience
- OEM background
Timeline
Regional Account Manager (South)
Polaris Industries
07.2024 - Current
Division Lead Account Manager
Dealer Tire
06.2018 - 06.2024
Auto Center Manager
Sears Auto Center
09.2017 - 06.2018
Manager of Tire Sales
Firestone Complete Auto Care
02.2017 - 09.2017
Technician/Tire Sales/Manager
Mill Street Tire Company
06.2014 - 02.2017
University of North Texas