Kabir Shamsuddin
San Antonio,TX
Summary
Tech-savvy Retail Professional with 3+ years of experience in high-volume sales and customer service. Currently pursuing a degree in Computer Science, leveraging technical expertise in the Apple ecosystem to deliver tailored solutions for customer needs. Skilled in restoring, backing up, and managing Apple devices, ensuring exceptional service and support.
Overview
3
3
years of professional experience
Work History
Retail Sales Associate
The Home Depot Inc
San Antonio, Texas
02.2025 - Current
- Engage with customers to uncover specific needs, providing personalized product recommendations that drive brand loyalty.
- Maintain an up-to-date knowledge of product specifications and ecosystem integrations to educate users effectively.
- Collaborate with team members to ensure a seamless store environment, consistently meeting and exceeding service standards.
- Manage multiple customer interactions simultaneously in a fast-paced retail setting while maintaining a high level of accuracy.
Cashier
The Home Depot Inc
San Antonio, Texas
03.2023 - 02.2025
- Processed customer transactions efficiently and accurately at retail checkout.
- Assisted customers with product inquiries, providing tailored recommendations to enhance their purchasing decisions.
- Engaged with customers to enhance their shopping experience through friendly service.
- Resolved customer complaints effectively, fostering a positive store environment and enhancing customer satisfaction.
- Collaborated with team members to streamline store operations during peak hours, ensuring efficient service.
- Greeted customers and answered any questions they had about the store's products and services.
Education
Bachelor of Science - Computer Science
The University of Texas At San Antonio
San Antonio, TXSkills
- Point of sale operation
- Inventory management
- Upselling strategies
- Backroom organization
- Technical troubleshooting
- Problem solving
- Team collaboration
- Effective communication
- Customer service
Languages
English
Native/ Bilingual
Hindi
Limited
Timeline
Retail Sales Associate
The Home Depot Inc
02.2025 - Current
Cashier
The Home Depot Inc
03.2023 - 02.2025
Bachelor of Science - Computer Science
The University of Texas At San Antonio