Kacey Ortega
Lehi,UT
Summary
Dynamic and results-oriented professional with proven expertise in customer service and teamwork, honed at Street N Kicks and Raising Canes. Excelled in enhancing customer satisfaction and fostering team collaboration. Skilled in money handling and problem-solving, significantly contributing to efficient operations and positive work environments. Demonstrates exceptional time management and flexibility, meeting critical deadlines.
Overview
2
2
years of professional experience
Work History
Sales Associates
Street N Kicks
09.2022 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Crew Member
Raising Canes
10.2023 - 07.2024
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Promoted a positive work environment through effective communication and teamwork among staff members.
Education
High School Diploma -
Polaris High School
American Fork 12.2024
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Money handling
- Flexible schedule
- Meeting deadlines
Languages
Spanish
Limited Working
Timeline
Crew Member
Raising Canes
10.2023 - 07.2024
Sales Associates
Street N Kicks
09.2022 - Current
High School Diploma -
Polaris High School
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