Kaci Welch
Edgewood,TX
Summary
Pleasant worker skilled in taking and filling orders quickly in fast-paced environments. Spirited individual, offering expertise in cash systems and all types of transaction processing. Dedicated work ethic and commitment to team contribution. Self-motivated banking professional offering strong communication and quick thinking skills. Works productively on teams as well as independently in fast-paced environments. Consistently positive and friendly Teller committed to reaching business goals.Organized and detail-oriented Teller with cash handling and customer service experience. Proven expertise in general accounting and finance concepts. Astute professional providing well-rounded customer service with strong communication skills, sales experience and deep knowledge of banking industry.
Overview
4
4
years of professional experience
Work History
Teller/New Accounts Representative
First State Bank of Ben Wheeler
Edgewood, TX
09.2023 - Current
- Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
- Verified customers' identification to ensure compliance with laws and regulations.
- Balanced cash drawers on a daily basis.
- Assisted customers in opening new accounts and completing required paperwork.
- Identified and reported suspicious behavior to security personnel as appropriate.
- Offered every customer exceptional service levels by remaining friendly and professional during every transaction.
- Balanced daily cash deposits and vault inventory with zero error rate.
- Issued and redeemed money orders, cashier checks, traveler's checks and savings bonds.
- Monitored customer accounts to detect suspicious activities or fraudulent transactions.
- Reviewed and processed new account applications for accuracy and completeness.
- Opened, maintained, and closed accounts in accordance with company policies and procedures.
Front Counter Clerk
Bell Cleaners
Wills Point, TX
06.2021 - 09.2023
- Handled payment processing and provided customers with receipts and proper bills and change.
- Managed customer complaints and rectified issues to complete satisfaction.
- Provided administrative support to coworkers, taking on additional tasks during high-volume periods.
- Counted and inspected cash registers and reported thefts and other complex issues to management.
- Responded effectively to customer questions and inquiries and provided information regarding products.
- Delivered exceptional service by greeting customers, taking orders and filling each accurately.
- Reviewed daily sales transactions and analyzed for errors.
- Signed for delivered items, unpacked boxes, posted received products into inventory and restocked items properly.
Education
High School Diploma -
Edgewood High School
Edgewood, TX05.2022
Skills
- Listening Skills
- Cash and Credit Card Transactions
- Administrative Skills
- Cash Transactions
- Friendly, Positive Attitude
- Good Work Ethic
- Reliable & Trustworthy
- People Skills
- Organizational Skills
- Customer Service
- Computer Skills
- Flexible Schedule
- Basic Math
- Cash Handling
- Fraud Detection
- Customer Relationship Building
- Account updating
- Drawer balancing
- Strong Work Ethic
- Account Management
- Safe and vault operation
Timeline
Teller/New Accounts Representative
First State Bank of Ben Wheeler
09.2023 - Current
Front Counter Clerk
Bell Cleaners
06.2021 - 09.2023
High School Diploma -
Edgewood High School