Summary
Overview
Work History
Education
Skills
Trainings and Certifications
Languages
Timeline
Generic

Ruby Sinday

Federal Way,WA

Summary


Professional banker, with more than 20 years of experience, prepared to excel in financial transactions and customer service. Skilled in handling cash, balancing ledgers, and maintaining security protocols. Strong focus on team collaboration and achieving operational efficiency. Reliable, resilient, punctual and with strong mathematical aptitude.

Overview

22
22
years of professional experience

Work History

Teller/New Accounts Representative

Bank of Philippine Islands
Davao City And Cagayan De Oro Philippines
08.1996 - 04.2018
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
  • Contributed to a positive work environment by demonstrating professionalism, courteousness, and a strong work ethic.
  • Demonstrated adaptability during peak business hours by multitasking and prioritizing tasks to maintain efficiency and quality of service.
  • Handled complex transactions such as wire transfers or foreign currency exchanges with accuracy and efficiency.
  • Handled various accounting transactions.
  • Processed applications for new accounts.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Facilitate UITF transactions
  • Atm reconciliation

Credit Card Customer Service Representative

Far East Bank and Trust Company
Davao City Philippines
01.1996 - 07.1996
  • Maintained up-to-date knowledge on industry regulations, policies, and procedures, ensuring compliance in all credit card operations.
  • Assisted with reconciliations and customer communications.
  • Facilitate payment to merchant clients

Education

Bachelor of Science in Accountancy -

Ateneo De Davao University
Claveria St. Davao City Philippines
03-1995

Skills

  • Exceptional customer service
  • Strong work ethic
  • Professionalism and courtesy
  • Excellent time management skills

Trainings and Certifications

July 29,2017 Mutual Funds Certification Program

June 03,2017 Money Laundering and Terrorism Financing Prevention

July 11,2014 Unit Investment Trust Fund Certification Program

May 05,2014 Customer Service Representative Certification Program

Nov. 12,2013 Conflict of Interest

                          Information Security Awareness Program

                          Risk Management Overview

April 15, 2012 Relationship Management 2 Certification Program

Languages

English
Filipino(Tagalog, Visayan, Ilonggo)

Timeline

Teller/New Accounts Representative

Bank of Philippine Islands
08.1996 - 04.2018

Credit Card Customer Service Representative

Far East Bank and Trust Company
01.1996 - 07.1996

Bachelor of Science in Accountancy -

Ateneo De Davao University

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Ruby Sinday