Kaci Jo Nunnelley
Jasper,AL
Summary
Detail-focused Account Clerk with notable experience in financial reporting, bookkeeping, and auditing. Strengths include strong analytical skills, proficiency in accounting software, and ability to manage multiple tasks simultaneously. Made significant contributions to previous workplaces by streamlining financial processes and improving overall efficiency.
Overview
20
20
years of professional experience
Work History
Regional Property Account Clerk Bookkeeper
Crowne Partners
Jasper, AL
10.2022 - Current
- - Accounting Clerk
- - Account Reconciliation
- - Bank Reconciliation
- - Maintained accurate financial records to support timely reporting and compliance
- - General Ledger
- - Managed invoicing to facilitate prompt payment and maintain cash flow
- - Processed employee payroll to ensure on-time payment and accuracy in compensation
Financial Relationship Consultant
Regions - Jasper Mall Branch
Jasper, AL
02.2020 - 10.2022
- - Financial guidance
- - Account Origination
- - Loan Origination
- - Provide service to existing accounts and loans
- - Served existing accounts and managed loan inquiries to enhance customer satisfaction
- - Executed accurate filing and scanning of paperwork to maintain organized records
- Executed teller duties, assisted customers, balanced cash drawer, and processed night drops.
- - Handled phone inquiries and resolved customer issues to ensure effective communication
- Managed calendar for scheduling events
- - Sales of all goods offered
- - Learning new products and services
- - Notary
- - Calendar (Outlook)
- Resolved customer disputes effectively
- - Microsoft ( Word, Excel, Outlook)
Student Services Specialist 1 and Recruiter
Bevill State Community College
Jasper, AL
03.2018 - 11.2019
- - Advised students on academic options and resources to support their educational goals
- - Facilitated dual enrollment opportunities for high school students
- - Guided students through financial aid application processes
- - Scholarship advising and committee
- - Coordinated calendar scheduling for myself and multiple staff members, ensuring effective management of events
- - Calendar scheduling for myself, multiple people, and events
- - Handled, scanned, and filed paperwork accurately to maintain organized student records
Teller
Synovus First Bank of Jasper
Jasper, AL
08.2017 - 03.2018
- Provided customer service by addressing inquiries and resolving issues
- - Customer service
- - Completed and filed paperwork accurately
- - Executed teller duties, assisted customers, balanced cash drawer
- - Facilitated sales of all offered products
- - Sales of all goods offered
- Performed notary services for legal documents
- - Notary
Sales and Service Advisor
BBVA Compass
Sumiton, AL
02.2017 - 08.2017
- Assisted customers with inquiries and support
- Facilitated account origination processes for clients
- Managed loan origination tasks for applicants
- - Served existing accounts and loans, ensuring customer satisfaction and retention
- Executed and organized paperwork accurately in office
- - Executed teller responsibilities, served customers, and maintained cash drawer accuracy
- Managed phone calls to provide customer assistance
- Coordinated scheduling for appointments and meetings
- - Facilitated sales of all offered goods, contributing to revenue generation
- - Completed and organized paperwork accurately to support operational efficiency
- Served as a notary public for document verification
Office and Credit manager
GCR/Bridgestone Mining
Jasper, AL
03.2011 - 02.2017
- - Accounts Payable and Accounts Receivable
- - Provided customer service support to enhance client satisfaction.
- - Oversaw collections efforts, effectively communicating with clients to secure timely payments
- - Learning new products to sell
- - Check request processing
- - P-Card Processing
- - Managed cash handling processes during daily transactions.
- - Bookkeeping
- - Issuing and receiving PO#s
- - Provided customer service by addressing inquiries and resolving issues to enhance customer satisfaction
- - Answering telephones and helping customers over the phone
- - Starting new accounts
- - Sales of goods offered
- - Learning new products to sale
- - Performed collections activities to recover outstanding payments.
- - Calendar Scheduling
- - Maintained accurate timekeeping records for employee hours.
- - Handling and filing reports and records
- - Making arrangements for business trips
- - Computer knowledge (Microsoft Office, Excel, and Outlook)
Customer Service Representative (contracted)
Alabama Power
Downtown Birmingham, AL
12.2010 - 02.2011
- Provided customer service by addressing inquiries and resolving issues.
- - Answering Telephones and helping customers over the phone
- - Starting and Stopping service
- - Processed customer payments accurately and efficiently
- Made arrangements for appointments and meetings, ensuring efficient scheduling.
- - Answered phone inquiries, providing assistance and resolving issues for customers
- - Cash handling and balancing my cash drawer
- - Computer knowledge
- Generated sales referrals by promoting products to potential customers.
- Processed deposits accurately to maintain financial records.
- Cashed checks for customers while verifying identification for security.
- Processed money orders for customers, ensuring compliance with financial regulations.
- Assisted customers with ATM banking transactions to enhance service convenience.
Lifeguard
Carbon Hill City Pool
Carbon Hill, AL
05.2006 - 07.2007
- Monitored the safety and well-being of individuals in the pool.
- Maintained proper chemical balance in the pool.
- Monitored Carbon Hill City Pool swimmers and enforced aquatic safety rules.
- Patrolled pool deck and water areas for unsafe behavior.
- Responded to emergencies with rescue techniques and first aid.
Education
AA Associate in Arts - Secondary Education and Business
Bevill State Community College
Jasper, ALAdvanced Diploma -
Carbon Hill High School
Carbon Hill, ALSome College (No Degree) - Business Accountancy
Faulkner University
Montgomery, ALSkills
- Accounts payable
- Bank reconciliation
- General ledger
- Financial Reporting
- Invoice processing
- Financial analysis
- Customer service
- Administrative assistance
- Microsoft Office Suite
- Problem solving
- Financial Advising
- Trial balance
Accomplishments
- - Associates degree in Arts
- - National Society of Leadership and Success Inductee
- - William Thornton Scholarship
- - Member of the National Honor Society, Beta Club, and Anchor Club
- - Captain of my Senior Varsity softball and basketball teams
- - CPR & First Aid Certified
Timeline
Regional Property Account Clerk Bookkeeper
Crowne Partners
10.2022 - Current
Financial Relationship Consultant
Regions - Jasper Mall Branch
02.2020 - 10.2022
Student Services Specialist 1 and Recruiter
Bevill State Community College
03.2018 - 11.2019
Teller
Synovus First Bank of Jasper
08.2017 - 03.2018
Sales and Service Advisor
BBVA Compass
02.2017 - 08.2017
Office and Credit manager
GCR/Bridgestone Mining
03.2011 - 02.2017
Customer Service Representative (contracted)
Alabama Power
12.2010 - 02.2011
Lifeguard
Carbon Hill City Pool
05.2006 - 07.2007
AA Associate in Arts - Secondary Education and Business
Bevill State Community College
Advanced Diploma -
Carbon Hill High School
Some College (No Degree) - Business Accountancy
Faulkner University