Kacper Lesniak

• Developed business plans and strategies to grow small business
• Created budgets and monitored expenses to stay within budget limits
• Negotiated contracts with vendors, suppliers, and customers

• Developed business plans and strategies to grow small business
• Created budgets and monitored expenses to stay within budget limits
• Negotiated contracts with vendors, suppliers, and customers

• Developed and implemented strategies to increase customer satisfaction and loyalty
• Created monthly reports for senior management summarizing operational performance metrics
• Coached, mentored and trained team members in order to improve their job performance

• Created and maintained a social media strategy to increase brand awareness, engagement, and website traffic
• Developed content calendars for various social media platforms including Facebook, Twitter, Instagram, Pinterest and YouTube
• Managed campaigns to grow followership on all social media accounts
• Engaged with users through direct messaging and comments to build relationships with potential customers
• Scheduled posts using scheduling tools like Buffer or Sprout Social in advance of launch dates

Ensured customer satisfaction through efficient problem-solving.

• Greeted customers and answered any questions they had about the store's products and services
• Verified that customers were of legal age to purchase alcohol or tobacco products
• Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit

• Loaded and unloaded trucks with pallet jacks, forklifts, and overhead cranes
• Operated a variety of heavy equipment such as bulldozers, backhoes, front-end loaders, skid steers, and excavators
• Inspected vehicles for mechanical items and safety issues and performed preventative maintenance