Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Kacper Vazquez

Hoffman Estates

Summary

My name is Kacper. I am 21 years old looking to begin a career in the trade that is drawing my attention (plumbing). I’ve been able to help a plumber in the past with a couple of projects and it helped me realize that is the route I need to take. I believe I am a good fit for this role because I know this is what I’m going to become and I’m willing to put my 110% to master the skill. This will be the trade I am going to work in the future and I’m just looking for the right company to help me achieve that goal.

Overview

3
3
years of professional experience

Work History

Inside Sales Representative

HD Turbo
12.2023 - Current
  • Answered customers' questions regarding products, prices, and availability.
  • Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
  • Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
  • Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
  • Managed friendly and professional customer interactions.

Warehouse Worker

Polish Folklore Import
09.2021 - 03.2022
  • Loaded, unloaded, and moved material
  • Successfully navigated large shipments of materials through tight spaces and busy facilities.
  • Managed warehouse operations and verified proper shipment procedures.
  • Helped train new employees in safe practices and warehouse procedures.
  • Drove forklifts, pallet jacks and other equipment to move materials.
  • Assisted in receiving, stocking and distribution of merchandise.

Customer Service Representative

Henry Frerk Sons
03.2023 - 08.2023
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Responded to customer requests for products, services, and company information.
  • Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.

Material Handler

Nemera
04.2022 - 02.2023
  • Packed items into appropriate containers for shipment.
  • Kept storage areas organized, clean, and secure
  • Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
  • Prevented product damage by carefully loading and unloading materials using appropriate equipment.
  • Unpacked and repacked items in different quantities for shipment.
  • Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
  • Assembled pallets and crates for secure transportation of materials.
  • Drove forklifts, pallet jacks and other equipment to move materials.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.

Education

High School Diploma - High School Diploma

James B Conant Highschool
Schaumburg, IL
05.2021

Skills

  • Attention to detail
  • Exceptional customer service
  • Cheerful and energetic
  • Product knowledge
  • Customer relationship management
  • Email and phone etiquette
  • Driven
  • Issue resolution
  • Data entry
  • Order management
  • Documentation and reporting
  • Fluent in Polish, English, Spanish
  • Telephone sales
  • Problem-solving
  • Multitasking
  • Stock management
  • Time management

Languages

Spanish
Full Professional
English
Full Professional
Polish
Full Professional

Timeline

Inside Sales Representative

HD Turbo
12.2023 - Current

Customer Service Representative

Henry Frerk Sons
03.2023 - 08.2023

Material Handler

Nemera
04.2022 - 02.2023

Warehouse Worker

Polish Folklore Import
09.2021 - 03.2022

High School Diploma - High School Diploma

James B Conant Highschool

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Kacper Vazquez