Kacy Weimann
Delaware,OH
Summary
Dynamic Practice Administrator with a proven track record at Delaware Pediatric Dentistry, enhancing operational efficiency and patient satisfaction. Expert in practice management and staff development, significantly increased patient volume through strategic marketing and community outreach. Skilled in fostering a positive work culture and streamlining processes, demonstrating exceptional problem-solving and time management abilities. Highly skilled and enthusiastic professional with more than 10 years of experience managing operations in patient-centric medical offices. Successfully oversee human resources, budgeting, supply management and patient services. Develop and lead productive and efficient office staff. Contribute to high-volume dental practices by providing exceptional customer service.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Practice Administrator
Delaware Pediatric Dentistry
Lewis Center, OH
01.2010 - 10.2024
- Improved patient wait times by streamlining check-in processes and optimizing appointment scheduling procedures.
- Oversaw daily practice operations to guarantee seamless service delivery for patients and providers alike.
- Boosted practice growth through the development of marketing initiatives and community outreach efforts.
- Coordinated facility maintenance to ensure a clean, comfortable environment for patients and staff members alike.
- Managed financial aspects of the practice, including budgeting, billing, and insurance claims processing.
- Fostered a positive work culture by promoting open communication, teamwork, and professional development opportunities among staff members.
- Negotiated contracts with vendors for cost-effective procurement of medical supplies and equipment.
- Ensured compliance with industry regulations and best practices to maintain a safe and efficient work environment.
- Increased staff productivity by providing training, guidance, and performance evaluations.
- Established strong relationships with referral sources to increase patient volume at the practice consistently over time.
- Streamlined office operations by implementing efficient administrative systems and procedures.
- Developed customized reporting tools that allowed for better tracking of key metrics affecting overall practice performance.
- Handled human resources tasks such as hiring, onboarding, payroll management, and employee relations issues resolution.
- Assessed processes and procedures, complying with OSHA, and HIPAA regulations.
- Boosted staff morale by offering constructive feedback and specific direction.
- Supervised team of 15 office personnel.
- Ordered all office supplies and kept check on inventory levels.
- Provided outstanding support to entire staff which helped improve process flow and boosted efficiency.
- Addressed and remedied all patient or team member issues.
Education
Delaware Hayes High School
Delaware, OH2006
Skills
- Staff Management
- Practice Management
- Operations Management
- Scheduling Coordination
- Patient Relations
- Medical Billing
- Human Resources Management
- Credentialing Management
- Electronic Health Records
- Employee performance
- Strategic business planning
- Policy and procedure development
- Schedule Management
- Workflow Management
- Staff Development
- New Hire Training
- Payroll Administration
- Bookkeeping
- Supplies Ordering
- Budget Oversight
- Human Resources
- Workflow efficiency
- Employee operations
- Hiring medical personnel
- Managing files and records
- Customer Service
- Problem-Solving
- Time Management
Certification
CPR
Timeline
Practice Administrator
Delaware Pediatric Dentistry
01.2010 - 10.2024
Delaware Hayes High School