Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kadance Orozco

Williams,AZ

Summary

Adept at leading customer service teams, I excelled as a Customer Service Shift Manager at Dairy Queen, enhancing team collaboration and customer satisfaction. My proactive approach and keen attention to detail resulted in a noticeable improvement in employee engagement and operational efficiency. Skilled in effective communication and time management, I consistently ensured excellence in service delivery.

Overview

6
6
years of professional experience

Work History

Customer Service Shift Manager

Dairy Queen
03.2022 - Current
  • Lead customer service teams with each shift
  • Coordinate employees with to accomplish daily task
  • ensure company policies are upheld during sift hours
  • Coordinate/order/intake for inventory daily needs
  • open/close store, supplying registers with monetary needs, closing registers and preparing deposits, start-up/shutdown of all store equipment to ensure safe and proper use and storage.

Customer Service Cashier

Dairy Queen
03.2019 - Current
  • Perform daily task such as taking orders, preparing food, performing daily cleaning routines.

Education

High School Diploma -

Williams High School
Williams, AZ
05-2023

Skills

  • Employee engagement
  • Positive Attitude
  • Teamwork and Collaboration
  • Customer Service
  • Time Management
  • Attention to Detail
  • Reliability
  • Team Collaboration
  • Team Leadership
  • Active Listening
  • Effective Communication
  • Relationship Building

Timeline

Customer Service Shift Manager

Dairy Queen
03.2022 - Current

Customer Service Cashier

Dairy Queen
03.2019 - Current

High School Diploma -

Williams High School

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Kadance Orozco