Kadar Frisby
New Castle,Delaware
Summary
An enthusiastic and reliable individual that takes pride in providing excellent customer service and creating positive experiences for guests. Skilled in anticipating guest needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
1
1
Certification
2
2
years of professional experience
Work History
Server
Ugly Dumpling
02.2025 - Current
- Cultivated warm relationships with regular customers.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Package Handler
UPS
11.2024 - 12.2024
- Followed verbal and written instructions to properly move and ship products.
- Maintained clean, orderly work environment free of hazards.
- Followed safety regulations to maintain safe work environment.
- Proved successful working within tight deadlines and a fast-paced environment.
Tour Guide
Herr's Snack Factory
05.2024 - 08.2024
- Built personal relationships with guests to promote positive experiences.
- Utilized effective communication and problem-solving skills to quickly resolve customer issues.
- Informed tour members of safety risks associated with attractions, confirming customer security.
- Maintained cleanliness of the tour route.
Education
Bachelor of Arts - Human Relation Administration
University of Delaware
Newark, DE06-2027
Skills
- Strong work ethic
- Detail-oriented
- Exceptional customer service
- Guest management & engagement
- Hospitality service expertise
Certification
- Alcoholic Beverage Certification
Timeline
Server
Ugly Dumpling
02.2025 - Current
Package Handler
UPS
11.2024 - 12.2024
Tour Guide
Herr's Snack Factory
05.2024 - 08.2024
Bachelor of Arts - Human Relation Administration
University of Delaware