Kaddence Miller
Garland,TX
Summary
Skilled professional with comprehensive experience in data management and information systems. Expertise in maintaining accurate records and reports, ensuring compliance with state and federal regulations, and coordinating with staff to ensure organized schedules. Known for strong focus on team collaboration, adaptability, and delivering high-quality results. Organized and dependable candidate successful at managing multiple priorities in a fast-paced environment with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
PEIMS Clerk
Community Isd
06.2024 - Current
- Facilitated smooth transitions during academic year changes by overseeing updates to course codes, schedules, and enrollment records within the SIS.
- Increased accuracy in financial reporting by closely monitoring budgetary allocations and expenditures related to PEIMS operations.
- Served as a valuable resource for school personnel seeking guidance on state reporting policies, data submission protocols, and SIS functionality.
- Reduced errors in student records by meticulously verifying and updating demographic information as needed.
- Contributed significantly to annual audits by preparing detailed reports on various aspects of the district''s education management systems.
- Efficiently maintained historical archives of school records, facilitating easy retrieval when necessary for administrative purposes or legal requests.
- Collaborated with other department staff to ensure consistent data entry practices across all school programs.
- Ensured seamless communication between departments by serving as the primary point of contact for PEIMS-related inquiries.
- Supported school administrators by providing timely and accurate data reports for decision-making processes.
- Played a crucial role in meeting state reporting deadlines through diligent tracking and submission of required documentation.
- Maintained up-to-date knowledge of state reporting requirements, ensuring compliance with all relevant regulations.
- Assisted in training new team members on proper PEIMS procedures, contributing to a more efficient work environment.
- Maintained accurate records of all absences, truancy issues, and disciplinary actions.
- Called parents and guardians to inquire about late or truant students.
- Handled all court related question, cases and paperwork by showing up to court in front of a judge on the schools behalf to provide information on truant students.
- Input daily attendance information into office database for 600 student school.
- Managed and organized documents for data entry tasks.
- Used computer software to store and retrieve data.
- Scanned documents and saved in database to keep records of essential organizational information.
- Created spreadsheets for more efficient recordkeeping.
Administrative Assistant
Cams Customs
03.2022 - 06.2024
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with data entry and database management for vital company information.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Optimized calendar management by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
- Maintained inventory of office supplies and placed orders.
General Merchandise/Sales Associate/Customer Service Associate
Target
Rowlett
01.2023 - 01.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers, by engaging with customers.
- Operated cash register, handling and return correct change
- Handled customer inquiries and suggestions courteously and professionally.
Education
Collin College- Some Basics
Collin College
High School Diploma -
Sachse High School
Sachse, TX12.2022
Skills
- Deadline management
- Confidentiality
- Effective Customer Communication and Customer Satisfaction
- Activity Planning and Time Management
- Customer Service
- Emergency Procedures
- Sales Expertise, Refund Processing, and Upselling
- Conflict Resolution and Technical Support
- Team Development, and Problem-Solving Ability
- Policy compliance
- Report generation
- PEIMS knowledge
- Truancy reporting
- Attendance records oversight
- Student database and account oversight and management
- Attention to detail
- Computer proficiency
- Task prioritization
- Clerical skills
- Record keeping
- Administrative support
- Document scanning
- Order processing
Certification
- CPR
- First Aid
- AED Certified
Timeline
PEIMS Clerk
Community Isd
06.2024 - Current
General Merchandise/Sales Associate/Customer Service Associate
Target
01.2023 - 01.2024
Administrative Assistant
Cams Customs
03.2022 - 06.2024
High School Diploma -
Sachse High School
Collin College- Some Basics
Collin College