Kadee Rieland
Sauk Centre,MN
Summary
I am a detail-oriented professional with proven organizational and time management skills, honed at CentraCare Health-Sauk Centre.
I have a solid background in managing front desk operations and ensuring smooth visitor experiences. Successfully handled high-volume call management and appointment scheduling, contributing to efficient office operations.
Overview
18
18
years of professional experience
Work History
Receptionist/Rehabilitation Assistant
CentraCare Health-Sauk Centre
Sauk Centre, MN
10.2007 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly.
- Resolved customer problems and complaints.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Corresponded with clients through email, telephone, or postal mail.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Maintained confidentiality of information regarding clients and company.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
- Kept reception area clean and neat to give visitors positive first impression.
- Keep all therapist schedules running smoothly.
- Order office and treatment supplies.
Education
Business Managment With Marketing
Alexandria Technical College
Alexandria, MN05-2006
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Customer/Client relations
- Appointment scheduling
- Office administration
- Schedule management
Timeline
Receptionist/Rehabilitation Assistant
CentraCare Health-Sauk Centre
10.2007 - Current
Business Managment With Marketing
Alexandria Technical College