Kaden Garcia
Albuquerque
Summary
Hardworking individual with a proven track record in operational improvements and team management. An expert in enhancing customer service and training employees, I successfully streamlined workflows, reducing wait times significantly. Adept at cash management and problem-solving, I foster strong client relationships while ensuring compliance with food safety standards.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Department Manager
McDonald's
Albuquerque
06.2017 - Current
- Resolved customer complaints promptly and professionally in order to maintain good relationships with clients.
- Implemented operational improvements to streamline workflows and reduce wait times.
- Trained new employees on customer service protocols and food safety practices.
- Managed team scheduling and optimized labor efficiency across shifts.
- Oversaw daily operations and ensured compliance with company standards.
- Performed opening and closing duties as part of the management team and handled cash management.
Plumber's Assistant
City Service Plumbing
Albuquerque
05.2021 - 08.2021
- Cleared clogs and blockages using various plumbing tools and techniques.
- Installed water and drainage systems for buildings and homes under plumber supervision.
- Assisted with installation of systems, components and construction materials into new buildings.
Education
High School Diploma -
Sandia Prep
Albuquerque, NM05-2023
Some College (No Degree) - Operations Management
University of New Mexico
Albuquerque, NMSkills
- Customer service
- Operational improvements
- Team management
- Cash management
- Employee training
- Workflow optimization
- Problem-solving
- Food safety
Certification
- ServSafe Food Handler Manager Certified
- HU (Hamburger University) Graduate
- Certus Alcohol Server's License
Languages
English
Native/ Bilingual
Spanish
Limited
Timeline
Plumber's Assistant
City Service Plumbing
05.2021 - 08.2021
Department Manager
McDonald's
06.2017 - Current
High School Diploma -
Sandia Prep
Some College (No Degree) - Operations Management
University of New Mexico
Similar Profiles
Oliver SchulzOliver Schulz
Cashier at McDonald'sCashier at McDonald's
Sylvia OrtizSylvia Ortiz
Prep Line Cook at McDonald'sPrep Line Cook at McDonald's
Carolina RamosCarolina Ramos
Crew Member at McDonald'sCrew Member at McDonald's
Abraham SinagaAbraham Sinaga
Crew Member at McDonald'sCrew Member at McDonald's
Yasmenah AliedehYasmenah Aliedeh
Student Assistant at Dona Ana Community CollegeStudent Assistant at Dona Ana Community College