Kaden Garris
Northampton,PA
Summary
Creative and driven high school junior with practiced written communication skills. Reliable with deadlines and dedicated to following instructions.
Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets.
Overview
4
4
years of professional experience
Work History
Sales Associate
Party City
Bethlehem, Pennsylvania
03.2024 - Current
- Ticketed, arranged and displayed merchandise to promote sales.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Greeted customers and provided exceptional customer service.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Computed purchases and received and processed cash or credit payment.
- Engaged customers in friendly, professional dialogue to determine needs.
- Organized store by returning merchandise to proper areas and restocked displays.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Placed special orders or called other stores to find desired items.
- Maintained cleanliness of store environment including floors, windows, displays.
- Handled returns and exchanges according to company policies.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Customer Service Agent
Ganci's Towing
Northampton, USA
07.2022 - Current
- Educated clients on account services and resolved client inquiries regarding statement information and account balances
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction
- Evaluated customer information to explore issues, develop potential solutions, and maintain high-quality service
- Communicated with clients regarding account services, statements, and balances
Babysitter
Northampton, USA
03.2021 - 10.2022
- Part-time babysitter for multiple clients, Northampton PA | 2021-2022
- Provide evening and weekend babysitting services for 2 families with children ranging in ages from five to 10
- Plan and prepare meals for children while staying mindful of specific dietary needs
- Prepare children for bed by supervising and assisting their bedtime routines (baths, brushing their teeth, reading stories, etc.)
- Help with homework and instilled a sense of responsibility through positive reinforcement
Education
General Arts -
Northampton, PA07.2025
Skills
- Reliability
- Customer Service Agent
- Conflict Resolution
- Customer Service
- Upselling
- Retail loss prevention
- Complex Problem-solving
- Excellent communication skills
- Customer engagement
- Teamwork and collaboration
- Merchandise display
- Stocking and receiving
Timeline
Sales Associate
Party City
03.2024 - Current
Customer Service Agent
Ganci's Towing
07.2022 - Current
Babysitter
03.2021 - 10.2022