Kaden Morley
Leavenworth,KS
Summary
Sales and club management professional with a strong background in fitness club operations, membership sales, and member service. Promoted from Front Desk Associate to Sales Representative, Assistant Club Manager, and Club Manager, with recognition as a top regional sales performer and strong results in team support, conflict resolution, and customer retention.
Overview
13
13
years of professional experience
Work History
Sales and Club Manager
Genesis Health Clubs
Leavenworth, KS
08.2022 - Current
- Drove membership sales through consultative selling, building relationships, and identifying customer needs to increase revenue.
- Recognized as the top sales representative in the region and in the company for a couple of months and one of the company's top earners.
- Led daily operations of full-service fitness club, enhancing member satisfaction and ensuring operational efficiency.
- Collaborated with department leaders to enhance club performance and boost member retention rates.
- Monitor club performance, sales goals, and operational metrics to support business growth.
- Supervise, coach, and develop staff across multiple departments.
- Recruit, onboard, and train new employees to support team performance and company standards.
- Resolve member concerns professionally while maintaining strong customer relationships.
- Promoted from Front Desk Associate to Sales Representative, Assistant Club Manager, and ultimately Club Manager.
Referee/Umpire
Chanute Recreation
Chanute, KS
01.2021 - 01.2022
- Officiated youth athletic events, enforcing league rules and ensuring safety for all participants.
- Collaborated with coaches, athletes, and parents to foster a supportive sports environment.
- Facilitated conflict resolution among team members, improving overall team dynamics.
Customer Service Associate
IJNG Greenhouse
Chanute, KS
01.2014 - 01.2022
- Guided customers in product selection and provided tailored recommendations to enhance their shopping experience.
- Cultivated strong relationships with returning customers by delivering friendly, knowledgeable service.
- Loaded plants onto shelves for display and merchandise while ensuring reliable service and customer satisfaction.
- Maintained organized inventory in stockroom for easy access and attractive product displays.
Education
University of Saint Mary
01-2022
High School Diploma -
Chanute High School
01-2022
Skills
- Sales Management
- Health Club Sales
- Sales Strategy
- Member Retention
- Member Engagement
- Customer Service
- Operations Management
- Team management
- Staff Training & Development
- Coaching & Mentoring
- Leadership
- Team Building
- Communication
- Conflict Resolution
- Problem Solving
- Time Management
- Microsoft Office
- POS systems
- Employee training
- Team supervision
- Problem solving
- Relationship building
- Lead sales
Timeline
Sales and Club Manager
Genesis Health Clubs
08.2022 - Current
Referee/Umpire
Chanute Recreation
01.2021 - 01.2022
Customer Service Associate
IJNG Greenhouse
01.2014 - 01.2022
University of Saint Mary
High School Diploma -
Chanute High School