Kaden Pilgrim
New York City,USA
Summary
Dynamic professional with a strong background in customer service and dining operations, honed at Kook Burger and Bar. Proven ability to enhance guest experiences through effective communication and team collaboration. Skilled in payroll processing and proficient in Google Sheets, ensuring accuracy and efficiency in financial tasks.
Overview
2
2
years of professional experience
Work History
Host
Kook Burger and Bar
New York City
03.2024 - 09.2024
- Welcomed guests, managed reservations, and efficiently accommodated walk-ins to enhance guest experience
- Coordinated with staff to ensure smooth dining operations and high customer satisfaction
- Greeted guests warmly and ensured a positive first impression.
- Managed seating arrangements to optimize flow and comfort for patrons.
- Communicated effectively with kitchen and waitstaff to coordinate service.
Accounting Assistant
Caribbean Foundation of Boston
Boston, MA
05.2023 - 08.2023
- Reviewed and organized financial records to ensure compliance during audits
- Facilitated weekly payroll operations, ensuring timely and accurate employee payments
- Processed accounts payable and receivable transactions accurately and efficiently.
- Assisted in preparing financial reports for board meetings and audits.
- Maintained accurate records of donations and grants received by the foundation.
Host
Lily P's Fried Chicken and Oysters
Cambridge, MA
03.2023 - 08.2023
- Greeted and assisted guests while managing reservations and seating arrangements
- Assisted servers by efficiently delivering food and beverages to enhance guest experience
- Ensured tables were clean and ready for new guests to facilitate smooth dining transitions
Host
Tony C's Sports Bar
Boston, MA
07.2022 - 03.2023
- Facilitated guest check-ins, reservations, and seating assignments to enhance guest experience
- Delivered exceptional customer service, ensuring smooth operations and guest satisfaction in front-of-house
- Greeted and seated guests promptly in a busy restaurant environment.
- Managed reservations and organized seating arrangements effectively.
- Provided menus and explained daily specials to customers.
Education
High School Diploma -
Boston College High School
Boston, MA05-2023
Bachelor of Science - Psychology
New York University
New York City, NYSkills
- Dining operations coordination
- Guest interaction
- Customer service
- Team collaboration
- Attention to detail
- Time management
- Excel
- Google Sheets
- Google Docs
- Microsoft Word
- PowerPoint
- Outlook
Training
- French, Intermediate Level, Proficient in reading, writing, and conversational French
- Data Literacy, Analyzed and interpreted data to make informed decisions
- Computer Programming, Developed coding skills through hands-on projects and coursework
Leadership Extracurricular Experience
- Diversity Cabinet, Organized events to promote cultural representation and inclusivity within the school's community
- Mayor's Youth Council, Represented Boston's youth through strategic planning and civic initiatives, Worked alongside city officials to advocate for youth-focused policies and programs
- Students Organized Against Racism (SOAR), Trained to facilitate discussions on racial equity and social justice within the school community
Languages
French
Limited
Timeline
Host
Kook Burger and Bar
03.2024 - 09.2024
Accounting Assistant
Caribbean Foundation of Boston
05.2023 - 08.2023
Host
Lily P's Fried Chicken and Oysters
03.2023 - 08.2023
Host
Tony C's Sports Bar
07.2022 - 03.2023
High School Diploma -
Boston College High School
Bachelor of Science - Psychology
New York University