Kaden Savelli
Summary
Driven leader with a proven track record at Jersey Mikes, enhancing team productivity and customer satisfaction through effective task delegation and strong work ethic. Skilled in project management and teamwork, consistently achieving results by fostering collaboration and implementing efficient processes. Excelled in high-pressure environments, significantly reducing order errors and optimizing stock levels. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Head Food Runner
Paul Martins American Grill
2023.02 - Current
- Actively participated in regular staff meetings where feedback was shared regarding service improvements and important updates, resulting in a more cohesive food running team.
- Reduced order errors through meticulous attention to detail, ensuring accurate plate presentation and dish specifications.
- Streamlined food running process by coordinating effectively with kitchen and waitstaff, resulting in improved overall efficiency.
- Trained new food runners in restaurant procedures, leading to increased team productivity and effectiveness.
- Ensured guest satisfaction through consistent follow-up on completed orders, addressing any concerns or requests promptly.
- Contributed to the successful execution of special events and large parties by efficiently managing multiple tasks simultaneously.
- Maintained open lines of communication with management regarding potential issues or areas for improvement within the food running operation.
- Promoted teamwork among staff members by fostering an environment of collaboration that led to improved guest experiences.
- Managed high-stress situations effectively, prioritizing tasks during peak hours while maintaining exceptional quality standards.
Shift Lead Manager
Jersey Mikes
2021.07 - 2022.03
- Cooperated with coworkers to improve customer experience and manage storefront.
- Exercised composure under pressure and in escalated customer service scenarios.
- Managed inventory effectively, reducing wastage and optimizing stock levels for peak demand periods.
- Resolved customer complaints promptly, maintaining a high level of customer satisfaction and brand reputation.
- Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Led by example, demonstrating a strong work ethic and commitment to excellence that motivated team members to strive for their best performance.
- Oversaw daily operations, ensuring compliance with company policies, safety regulations, and industry best practices.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Established strong relationships with vendors, negotiating favorable contracts that benefited both parties financially while ensuring timely deliveries of required supplies.
- Set overall vision and provided team leadership.
- Ensured consistent delivery of high-quality customer service by setting clear expectations and providing regular coaching.
- Collaborated with other managers to develop cross-functional strategies for improving business performance.
- Utilized interpersonal communication skills to enhance customer experience and add value to each interaction.
- Improved team productivity by implementing efficient scheduling and task delegation.
Education
High School Diploma -
Woodcreek High School
Roseville, CA06.2022
Skills
- Teamwork and Collaboration
- Strong Work Ethic
- Quick Learner
- Effective Multitasking
- Team Leadership
- Complex Problem-Solving
- Project Management
- Team motivation
- Task Delegation
Certification
- PMP - Project Management Professional
Timeline
Head Food Runner
Paul Martins American Grill
2023.02 - Current
Shift Lead Manager
Jersey Mikes
2021.07 - 2022.03
High School Diploma -
Woodcreek High School