Kaden Smith
Urbandale,IA
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Isle Online Service Manger
Karen
03.2023 - Current
- Resolved customer complaints in professional and timely manner.
- Developed and maintained positive relationships with customers to build rapport and trust.
- Met with customers to discuss service needs and offer available solutions.
- Monitored service staff performance and provided feedback for improvement.
- Maintained team productivity and quality of service by establishing and maintaining clear benchmarks.
Sales Associate
Brace
12.2022 - 03.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
Education
High School Diploma -
Dowling Catholic High School
West Des Moines 05.2023
Skills
- Resource Allocation
- Budget Control
- Service Quality Management
- Customer Service Management
- Customer Service
- Goal Setting
- Staff Supervision
Certification
Forklift Certified
Timeline
Isle Online Service Manger
Karen
03.2023 - Current
Sales Associate
Brace
12.2022 - 03.2023
High School Diploma -
Dowling Catholic High School
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