Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Kaden Van Voorhis

2025 Harris Dr. Marion,OH

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues. Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities.

Overview

Work History

Customer Service Representative

Lowe's Home Improvement Stores
Marion, OH
08.2024 - Current
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Gathered customer feedback through surveys and used the data to improve customer service.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Resolved complex problems by working with other departments to provide solutions that meet customer needs.
  • Developed strong relationships with customers by providing personalized assistance and support.

Utility Worker

Meijer
Marion, OH
05.2024 - 07.2024
  • Identified potential hazards associated with operating a utility system and took appropriate action to mitigate risks.
  • Organized tools, equipment and supplies necessary to complete assignments.
  • Gathered and removed trash, debris and liquid waste.
  • Inspected finished work for quality and customer requirements.

Education

High School Diploma -

River Valley High School
Caledonia, OH

Skills

  • Paperwork Processing
  • Data Entry
  • Complaint resolution
  • Sales closing
  • Conflict Mediation
  • Technologically savvy
  • Critical Thinking
  • Technical Support

Languages

German
Limited

Timeline

Customer Service Representative

Lowe's Home Improvement Stores
08.2024 - Current

Utility Worker

Meijer
05.2024 - 07.2024

High School Diploma -

River Valley High School
Kaden Van Voorhis