Lead Budtender
Koli Cannabis
Broken Arrow, OK/Catoosa, OK/Claremore, OK
11.2024 - 08.2025
- Collaborated with team members to streamline operations and improve service efficiency.
- Trained new staff on best practices for customer interaction and product knowledge.
- Monitored product quality and freshness to ensure top-tier offerings for customers.
- Implemented feedback mechanisms for continuous improvement of service delivery standards.
- Assisted in inventory management, ensuring accurate tracking and timely replenishment of stock.
- Delivered exceptional customer service, resulting in repeat business and positive online reviews.
- Implemented efficient cash handling procedures, maintaining accurate financial records and minimizing discrepancies.
- Increased daily sales through upselling techniques and effective communication of product benefits.