Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Kadence Urban

Wichita,KS

Summary

Detail-oriented receptionist with a proven track record in managing appointment scheduling and providing outstanding customer service. Skilled in telephone communication and data entry, committed to fostering a welcoming environment and enhancing client satisfaction.

Overview

2
2
years of professional experience

Work History

Receptionist

Charisma Salon and Day Spa
06.2025 - 11.2025
  • Greeted and assisted clients, ensuring a welcoming atmosphere in salon and spa environment.
  • Managed appointment scheduling using salon management software to optimize staff availability.
  • Handled client inquiries via phone and in-person, providing information on services and promotions.
  • Processed payments and maintained accurate transaction records for cash handling efficiency.
  • Ensured a tidy and organized reception and salon environment to enhance client experience.
  • Resolved customer problems and complaints.

Waitress

Gella’s Diner & Lb. Brewing
08.2024 - 08.2025
  • Provided exceptional customer service, ensuring a positive dining experience for all guests.
  • Assisted in training new team members on restaurant policies and service standards.
  • Participated in team meetings to discuss improvements in customer service practices.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.

Stock Assistant

Dillons Grocery Store
05.2024 - 07.2024
  • Organized stock levels to ensure product availability and efficient customer service.
  • Assisted in daily inventory audits, identifying and correcting discrepancies.
  • Maintained cleanliness and safety standards in storage areas and sales floors.
  • Collaborated with team members to streamline restocking processes, improving workflow efficiency.

Education

Associate in General Studies - General Studies

Fort Hays State University
Hays, KS
05-2025

Associate of Science - Science

Barton Community College
Great Bend, KS
05-2023

High School Diploma -

Hoisington High School
Hoisington
05-2022

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Data entry
  • Customer and client relations
  • Appointment scheduling
  • Greeting and seating clients
  • Teamwork
  • Attention to Detail

Interests

  • I enjoy helping others and giving back to the community
  • Gym Workouts
  • I enjoy making people feel the best about themselves
  • I enjoy learning new things


Timeline

Receptionist

Charisma Salon and Day Spa
06.2025 - 11.2025

Waitress

Gella’s Diner & Lb. Brewing
08.2024 - 08.2025

Stock Assistant

Dillons Grocery Store
05.2024 - 07.2024

Associate in General Studies - General Studies

Fort Hays State University

Associate of Science - Science

Barton Community College

High School Diploma -

Hoisington High School