Kadeshma Miller-Albert
jacksonville,FL
Summary
Dynamic and results-oriented professional with proven expertise in customer service and problem-solving skills. At Ewing Irrigation & Landscape Supply, enhanced store visual appeal and fostered customer loyalty through exceptional service, contributing to repeat business. Skilled in teamwork and collaboration, significantly improved efficiency and productivity at Amazon by optimizing order picking processes.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sales Associate
Ewing Irrigation & Landscape Supply
10.2023 - 01.2025
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
Order Picker Operator
Amazon
10.2017 - 09.2023
- Supported warehouse organization by returning overstock items to their designated locations after completing orders.
- Performed routine equipment inspections, ensuring optimal performance levels while minimizing downtime due to maintenance issues.
- Expedited urgent orders by prioritizing tasks and adjusting work schedules accordingly.
- Assisted in training new employees on proper order picking techniques, processes, and equipment usage for increased efficiency across the team.
Education
High School Diploma -
American School
Lansing, IL06-2011
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Excellent people skills
Certification
Certified Merchant Credential
Basic Fire Fighting
First Aid& & CPR
Personal Survival Techniques
SpeciallyTrained Ordinary Seaman (STCW)
Rating Forming Part Navigational Watch(RFPNW)
Vessel Personnel Designated Security Duties
Timeline
Sales Associate
Ewing Irrigation & Landscape Supply
10.2023 - 01.2025
Order Picker Operator
Amazon
10.2017 - 09.2023
Certified Merchant Credential
Basic Fire Fighting
First Aid& & CPR
Personal Survival Techniques
SpeciallyTrained Ordinary Seaman (STCW)
Rating Forming Part Navigational Watch(RFPNW)
Vessel Personnel Designated Security Duties
High School Diploma -
American School
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