Kadi Williams
Villa Rica,GA
Summary
Highly organized and efficient receptionist with experience in managing front desk operations, including handling customer inquiries, scheduling appointments, and maintaining records. Skilled in communication, both verbal and written, ensuring clear and positive interactions with clients and team members. Demonstrated ability to improve office processes for better workflow and client satisfaction. Successfully enhanced the welcoming atmosphere of previous workplaces while efficiently managing multiple tasks simultaneously.
Overview
3
3
years of professional experience
Work History
Receptionist/Administrative Assistant
Atlanta West Veterinary Hospital
Villa Rica, GA
11.2023 - 09.2024
- Maintained client accounts by obtaining, recording and updating personal and financial information.
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
- Scheduled appointments for clients, customers, and other visitors.
- Processed payments and updated accounts to reflect balance changes.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Served visitors by greeting, welcoming and directing to appropriate personnel.
- Answered and directed incoming calls using multi-line telephone system.
Delivery Driver
Amazon Flex
Lithia Springs, Georgia
11.2021 - 02.2023
- Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
- Received daily delivery instructions and route assignments from dispatch.
- Navigated routes with relevant map programs and GPS systems.
- Loaded and unloaded vehicles at distribution center and delivery address.
- Delivered rush merchandise on tight schedules to meet customer targets.
- Transported and safely delivered items to prevent damage or loss.
- Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
Freight Broker/Dispatcher
Radiant Light Logistics LLC
Villa Rica, GA
01.2022 - 10.2022
- Quoted potential customers on price of freight brokerage.
- Provided customer service by responding promptly to inquiries and resolving any issues that arose.
- Negotiated rates based on current market trends.
- Conducted regular reviews of freight rates for existing clients as well as potential ones.
- Determined shipping methods and prepared bills of lading, invoices and other shipping documents.
- Researched new carriers that could provide cost savings or improved services.
- Ensured compliance with federal, state, and local regulations regarding freight transportation.
- Interfaced regularly with customers via phone, email, or in person meetings.
Education
High school or equivalent -
Open Campus High School
Carrollton, GASkills
- Customer and client relations
- Multi-line telephone skills
- Scheduling appointments
- Calm demeanor
- Front desk operations
- Time management
- Positive and professional
- Administrative support
- Package scanning
- Customer service
- Vehicle maintenance
- Vehicle inspection
- Responsible driver
- Time management skills
- GPS operation
- Punctual and reliable
- Driver communication
- Traffic monitoring
- Dispatching field personnel
- Schedule management
- Dispatching procedures
Additional Information
I strive for excellence and I am currently searching for my long time career
Timeline
Receptionist/Administrative Assistant
Atlanta West Veterinary Hospital
11.2023 - 09.2024
Freight Broker/Dispatcher
Radiant Light Logistics LLC
01.2022 - 10.2022
Delivery Driver
Amazon Flex
11.2021 - 02.2023
High school or equivalent -
Open Campus High School