Kadian Martin
McDonough,GA
Summary
At Kroger, I excelled as a Deli Clerk, enhancing customer retention through outstanding service and efficient food safety practices. Leveraging skills in product merchandising and customer service, I adeptly managed stock and ensured compliance with food safety, contributing to a significant improvement in service efficiency and customer satisfaction.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Deli Clerk
Kroger
04.2023 - 07.2024
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Delivered exemplary customer service to guests, even in peak business periods to promote retention.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
Education
Harry S Truman High School
Bronx, NYSkills
- Menu Memorization
- Product Recommendations
- Product Rotation
- Product Merchandising
- Equipment Operation
- Safe Food Handling Practices
- Food Safety Compliance
- Product Displays and Showcases
- Customer Service
- Honesty and Integrity
- Product Sampling
- Food sales and promotion
Certification
CCMA
Timeline
Deli Clerk
Kroger
04.2023 - 07.2024
Harry S Truman High School
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