KADIAN MILLER
Jetblue
Sunrise,FL
1
Certification
21
years of professional experience
Customer-focused and safety-oriented aviation professional with flight school training and hands-on knowledge of aviation procedures, passenger communication, and regulatory awareness. Trained in emergency protocol execution, aircraft safety procedures, high-stress customer service and conflict resolution. Brings transferable experience in customer service, emergency readiness, and professional presentation aligned with airline standards.
Work History
Flight Attendant
18 Years 9 Months- Deliver friendly, professional, and personalized service to customers in a fast paced environment.
- Clearly explain and demonstrate safety and emergency procedures to customers.
- Resolve customer conflicts and address any emergencies during flight.
- Ensure compliance with Federal Aviation Administration rules and regulations for safety and protection.
- Collaborated with fellow crew members to deliver a seamless travel experience for passengers on domestic and international flights.
- Follow company policies and procedures while maintaining a focus on safety and customer satisfaction.
- Participated in regular training sessions to stay current on industry trends, evolving company policies, safety procedures, and customer service strategies.
Flight Attendant
2 Years 4 Months- Managed in-flight emergencies by executing safety protocols and providing first aid support.
- Delivered exceptional customer service during flights, ensuring passenger comfort and safety.
- Conducted pre-flight safety checks, verifying equipment functionality and compliance with regulations.
- Assisted passengers with boarding procedures, enhancing operational efficiency and flow.
- Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
Education
CTI Professional Flight School
BBA - Hospitality Administration and Management
Skills
Cabin safety readiness
Customer service and conflict de-escalation.
Safety training
Emergency management
AED/CPR qualified.
FAA compliance awareness
Teamwork under pressure
Certification
FAA Private Pilot -Airplane Single Engine Land (June 2025)
Instrument Rating- Airplane Single Engine Land (January 2026)
FAA Medical Certificate- First Class
Completed 20.9 Hours towards Commercial License
Timeline
Flight Attendant
Jetblue
01.2008 - CurrentRead More
Flight Attendant
Maxjet Airways
08.2005 - 12.2007Read More
Pilot License
CTI Professional Flight School
Read More
SUNY Delhi
BBA from Hospitality Administration and Management
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