Kadijatou Diallo
The Bronx,NY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Cashier
Whole Foods
Manhattan, NY
05.2022 - Current
- Support front end team which includes assisting customers during checkout and bagging groceries
- Cleans and stocks front end areas including register
- Following all cash handling procedures
- Provide excellent customer service, addresses needs of customers in timely and effective manner
- Performs opening, mid, and closing duties as assigned
- Demonstrates patience in dealing with customers and team members
- Meet customer service expectations and standards in all interaction with customers, vendors and team members
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Performed cash, card and check transactions to complete customer purchases.
- Assist with controlling customer flow and long lines to help reduce customer waiting time.
Cashier
Rite Aid
New York
07.2021 - 08.2021
- Provided positive environment by delivering friendly customer service and assistance
- Processed transactions, including money orders, and refunds
- Rearranged, organized and restocked return items
- Helped customers sign up for Rite Aid rewards
- Greeted customers entering store and responded promptly to customer needs.
- Identified and resolved discrepancies and errors in customer accounts.
- Monitored self-checkout systems and provided help in resolving complex problems.
- Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
Teachers Assistant
Chinese Methodist Center
New York
07.2019 - 08.2019
- Through Summer youth employment program
- Had opportunity to work with small groups of children
- Made sure students got help they needed
- Ensured safety within classroom
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Handed out classroom materials, like pencils, paper, and crayons.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Supervised residential and day treatment children during class and on field trips.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
Student
Upward Bound Program
New York
06.2017 - 06.2019
- Participated in college tours in Tri-State area
- Took summer classes at CUNY John Jay and SUNY New Paltz
- Achieved college bound mindset by having full college experience
- Worked in team environment to maintain high levels of productivity.
- Followed school and classroom policies, regulations, dress codes, and schedules.
Education
Bachelor's Degree - Health Promotion And Science
St Francis College
Brooklyn, NY06.2024
Skills
- Native Fulani Speaker
- Native English Speaker
- Proficient in Google Suite
- Customer service
- Verbal and Written Communication
Timeline
Cashier
Whole Foods
05.2022 - Current
Cashier
Rite Aid
07.2021 - 08.2021
Teachers Assistant
Chinese Methodist Center
07.2019 - 08.2019
Student
Upward Bound Program
06.2017 - 06.2019
Bachelor's Degree - Health Promotion And Science
St Francis College