Summary
Overview
Work History
Education
Skills
Affiliations
Community Service
Timeline
Generic

Timothy Smith

Monroe,LA

Summary

Hardworking and passionate job seeker with strong organizational, time management and interpersonal skills eager to secure an entry-level position in customer service or relations. Ready to help the team achieve their prospective goals by being a productive member of the company and learning how to properly navigate the applied position.

Overview

13
13
years of professional experience

Work History

Tim's Lawn Service

Self
03.2021 - Current
  • Enhanced lawn health by implementing customized care plans and treating specific issues such as weeds, pests, and diseases.
  • Boosted customer satisfaction by providing timely and efficient lawn care services tailored to individual needs.
  • Increased customer retention through exceptional communication skills and dedication to addressing concerns promptly.
  • Streamlined operations by maintaining equipment in optimal working condition, minimizing downtime for repairs.
  • Promoted company values through professional demeanor and following uniform guidelines during interactions with clients.
  • Supported business development by offering exceptional service that led to referrals from satisfied customers.
  • Demonstrated flexibility, adapting to scheduling changes and last-minute requests while maintaining a positive attitude.
  • Applied fertilizer and other nutrients to lawns to promote healthy growth.
  • Maintained routine landscaping schedules to boost lawn health.
  • Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
  • Developed estimates and presented customers with bids for lawn care services to help with planning.
  • Diagnosed lawn and garden issues and recommended targeted solutions.
  • Maintained and serviced lawn care equipment to enhance longevity.
  • Removed tree stumps, roots and debris for cohesive landscape appearance.
  • Installed stonework according to landscape design plan and client specifications.
  • Coordinated with other landscaping professionals to improve outdoor areas.
  • Prepared soil for planting and sowing.

Sales Associate

Kreative Krookz Klothing Co.
02.2011 - 04.2014
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
  • Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
  • Engaged with customers to build rapport and loyalty.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Answered customer questions about sizing, accessories, and merchandise care.

Education

Bachelor of Arts - Education

University of Louisiana At Monroe
Monroe, LA
08.2013

Bachelor of Science - Business

Grambling State University
Grambling, LA
08.2011

High School Diploma -

Carroll High School
Monroe, LA
05.2011

Skills

  • Client Relationship Building
  • Policy and Procedure Adherence
  • Quality control measures
  • Conflict resolution techniques
  • Strong Communication Skills
  • Scheduling
  • Store maintenance
  • Computer Proficiency
  • Microsoft Excel
  • Proofreading
  • Stock management
  • Active Listening
  • Customer Relations
  • Money handling abilities
  • Critical Thinking
  • Proficient Customer Service
  • Measuring and Scaling
  • Strong Carpentry skills
  • Community Service
  • Product and Service Promotion
  • Positive Customer Engagement
  • Xactimate Certified

Affiliations

  • Beta Lambda Epsilon

Community Service

Throughout my years as a member of the New Light Baptist Church I participated in several community service programs that aided in providing temporary housing, and food and amenities for the homeless and less fortunate. I have assisted food banks in food distribution assignments throughout the community, cleaned the campus of Thee Grambling State University for its annual trash away program and worked with Wellspring to help locate suitable housing for the homeless and women and children in domestic violence situations. I have also worked closely with the City of Monroe to aid in decluttering the more impoverished areas of the city. 

Timeline

Tim's Lawn Service

Self
03.2021 - Current

Sales Associate

Kreative Krookz Klothing Co.
02.2011 - 04.2014

Bachelor of Arts - Education

University of Louisiana At Monroe

Bachelor of Science - Business

Grambling State University

High School Diploma -

Carroll High School

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Timothy Smith