Timothy Smith
Summary
Hardworking and passionate job seeker with strong organizational, time management and interpersonal skills eager to secure an entry-level position in customer service or relations. Ready to help the team achieve their prospective goals by being a productive member of the company and learning how to properly navigate the applied position.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Tim's Lawn Service
Self
03.2021 - Current
- Enhanced lawn health by implementing customized care plans and treating specific issues such as weeds, pests, and diseases.
- Boosted customer satisfaction by providing timely and efficient lawn care services tailored to individual needs.
- Increased customer retention through exceptional communication skills and dedication to addressing concerns promptly.
- Streamlined operations by maintaining equipment in optimal working condition, minimizing downtime for repairs.
- Promoted company values through professional demeanor and following uniform guidelines during interactions with clients.
- Supported business development by offering exceptional service that led to referrals from satisfied customers.
- Demonstrated flexibility, adapting to scheduling changes and last-minute requests while maintaining a positive attitude.
- Applied fertilizer and other nutrients to lawns to promote healthy growth.
- Maintained routine landscaping schedules to boost lawn health.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Developed estimates and presented customers with bids for lawn care services to help with planning.
- Diagnosed lawn and garden issues and recommended targeted solutions.
- Maintained and serviced lawn care equipment to enhance longevity.
- Removed tree stumps, roots and debris for cohesive landscape appearance.
- Installed stonework according to landscape design plan and client specifications.
- Coordinated with other landscaping professionals to improve outdoor areas.
- Prepared soil for planting and sowing.
Equipment Operator
Arkla Recycling
01.2019 - 11.2024
- Operated range of heavy equipment on regular basis with advanced skill.
- Maintained and cleaned equipment after each job and inspected.
- Operated machining equipment safely with team of operators.
- Ensured safe working environment through adherence to safety guidelines and protocols for equipment operation.
- Assisted in training new operators, providing guidance on proper equipment usage and safety procedures.
- Trained in diverse pieces of equipment and useful attachments to handle team needs.
- Contributed to project completion, skillfully operating various heavy machinery such as excavators, bulldozers, and loaders.
- Used forklifts, hand trucks, scissor lifts, and other equipment to move materials around work sites and organized according to need.
- Graded earth and smoothed surfaces as part of projects or finish work.
- Operated heavy equipment to move large quantities of dirt and debris.
- Followed safety protocols while operating machinery.
Education
Bachelor of Arts - Education
University of Louisiana At Monroe
08.2013
Bachelor of Science - Business
Grambling State University
08.2011
High School Diploma -
Carroll High School
05.2011
Skills
- Client Relationship Building
- Skid steer proficiency
- Daily vehicle inspections
- Bulldozer operation
- Front end loader operations
- Earthmoving operations
- Heavy lifting
- Following directions
- Moving and leveling dirt
- Construction equipment operation
- Backhoe operation
- Bulldozer maneuvering
- Debris removal
- Safety procedures
- Teamwork and collaboration
- Policy and Procedure Adherence
- Quality control measures
- Conflict resolution techniques
- Strong Communication Skills
- Scheduling
- Store maintenance
- Computer Proficiency
- Microsoft Excel
- Proofreading
- Stock management
- Active Listening
- Customer Relations
- Critical Thinking
- Proficient Customer Service
- Measuring and Scaling
- Strong Carpentry skills
- Community Service
- Product and Service Promotion
- Positive Customer Engagement
- Xactimate Certified
Affiliations
- Beta Lambda Epsilon
Certification
- Forklift Safety and Operator Training Certificate - Various Accredited Providers.
- Forklift Certification
- NCCER Core Curriculum Certification - National Center for Construction Education and Research (NCCER)
Timeline
Tim's Lawn Service
Self
03.2021 - Current
Equipment Operator
Arkla Recycling
01.2019 - 11.2024
Bachelor of Science - Business
Grambling State University
Bachelor of Arts - Education
University of Louisiana At Monroe
High School Diploma -
Carroll High School
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